Senior Product Designer, Scotia Digital

Scotiabank (Toronto ON, Canada) 1 day ago

Requisition ID: 94147

Join the Global Community of Scotiabankers to help customers become better off.

Digital Banking at Scotiabank has a clear and well supported mandate: leverage the absolute best and brightest minds to re-imagine the experience of our customers for the digital age. We function as an agile team with an intense focus on human-centered Design, customer experience, rapid iteration, improvement and quality for delivering software on a daily basis. We have the support and experience of one of the world’s largest banks behind us and a growing team of talented industry leaders driving us forward. We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous, and collaborative.

Is this role right for you?

  • You will greatly influence the design decisions for digital experiences that touch millions of users every day.
  • You will understand our users’ motivations and needs, leveraging rigorous design research and usability principles as well as your intuitive design sense.
  • You will meticulously consider user interactions and journeys and act as an advocate for the constant improvement of both.
  • You will produce compelling designs to illustrate concepts iteratively and to be able to provide detailed specifications for software developers.
  • You will drive customer testing and incorporate customer research and insights.
  • You will demonstrate leadership by acting as design owner within your scrum through the conception, build and release of software features.
  • You will synthesize research outcomes into viable product experiences.
  • You will exercise a high level of technical acuity with a thorough understanding of front-end technologies and will factor it into your work limitations and constraints knowing when to push boundaries.
  • You will advocate for accessible design principles and implementation.
  • You will provide feedback and coaching to other Designers at different levels of experience.
  • You will perform in an open environment, striving to be persuasive and engaging while being self-driven.

Do you have the skills that will enable you to succeed?

  • A minimum of 5+ years of experience designing responsive web and/or native mobile software applications.
  • Masters or Bachelor Degree in Human Factors, HCI, Design or related fields (or equivalent work experience).
  • Ability to communicate using rapid visual design techniques.
  • A demonstrable portfolio of work (professional and personal) which showcases the projects you have worked on and includes examples of your story-telling skills, from low-fidelity sketches through to detailed designs.
  • A demonstrable history of applying design thinking tenants and user centered design principles to challenges at work or in everyday life.
  • Mastery of Sketch and/or Adobe Creative Suite, along with proficiency in prototyping software (Invision, Axure, Proto.io, etc.)
  • A positive and resilient personality. You must be able to embrace feedback and have a desire for continuous iteration and improvement.
  • Comfortable working in a self-guided manner.
  • Ability to plot and map a user journey from product discovery through enrollment, down multiple engagement routes and through to journey completion.
  • Comfortable working within tight timeframes and with working creatively within specific constraints.
  • Ability to work within a brand and style toolkit with a desire to push existing standards to the next level.
  • A fast learner who has an appetite to learn what’s behind both simple and complex financial solutions.

What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
  • We provide you with the tools and technology needed to create meaningful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
  • Dress codes don't apply here: being comfortable does
  • Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
  • Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more!
  • Free shuttle service to and from Union Station, onsite subsidized cafeteria with a chef, and an onsite fitness center *

*Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19.

Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Senior Product Designer, Scotia Digital

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