In this Senior Product Manager role, you will be part of the Supply Chain Product Management team. This team has the responsibility to drive and manage the requirements and design of the Sage Intacct’s supply chain/distribution vertical market and the order management, inventory and purchasing applications. Your specific role will include both full ownership of specific operational tasks, and strategic collaboration within the Supply Chain Product Management team, across the Sage Intacct Product Management organization, and throughout the Sage Intacct go-to-market (GTM) enablement process. You will also be involved as a stakeholder and subject matter expert in cloud solutions for this vertical, and as such participate in additional projects that connect Sage Intacct products to other Sage solutions for this industry.
You will focus on end customers, our partner community, and key internal stakeholders. Your work will ensure that our applications provide our customers with solutions that meet their business objectives and make complex business processes easy to learn and use.
You will serve as a shared product owner for Intacct’s Supply Chain applications which includes inventory transactions, costing, warehouse management and distribution operations. Order management transactions, such as sales orders, order allocation and invoicing, and purchase transactions such as purchase requisitions, purchase approvals, and purchase orders.
You will also interact with third-party, marketplace partners to further refine the distribution solution.
You will drive usability studies, customer research, and competitive product analysis. You will, coordinate with product development teams and monitor progress throughout development cycle. You will manage pre-release product user activities (beta, preview). You will coordinate cross-functional teams for product launch company readiness activities including internal and external training, marketing product launch. You will also manage post-release product and customer issues, serving as the escalation point when an issue cannot be resolved by support. Your work with other parts of the organization require the ability to effectively manage multiple priorities and clearly communicate as you demonstrate “leadership through influence”.
You will be working with the India based development teams. As such, you will have direct, day-to-day responsibility for collaborating with, and prioritizing the engineering activities of the supply chain team based in India.
Through customer and partner research, contribute to the roadmap for Intacct’s supply chain applications which includes purchasing, order management and inventory transactions, costing, warehouse management and distribution operations
Collaborate on strategy to drive the fastest time to revenue
Use available data and research to understand target customer’s needs and current customer’s product usage
Prioritize features and other development projects in collaboration with product leadership to achieve business results
Write detailed requirement documents that are necessary for the engineering organization to implement new Intacct solutions.
Lead /Go-to person for development progress and schedule, issue, and risk management for your areas of product ownership.
Coordinate with cross-functional teams to ensure a successful launch of solutions through training, support and marketing efforts.
Collaborate with marketing; creating product messaging to the identified target markets to assist the marketing organization in the preparation of product data sheets, collateral and product related PR events.
Analyze Sage Intacct solution against key competitors to provide business process maps for Sage Intacct offerings, provide competitive analysis to the sales organization, and incorporate findings into the corporate product roadmap.
Focus on continuous improvement, identify areas of improvement in methodology and content quality and develop plans to address
Function as a subject matter expert (“SME”) for Intacct’s supply chain applications, across functional and technical areas for all parts of the Sage Intacct organization. Technical areas may include, but not be limited to business analysis, accounting regulations and requirements, technology tools such as Sage Intacct API’s, customer report writers, and financial report writers.
Collaborate with other product and marketing leaders to drive the business vision for Sage Intacct solutions in the supply chain/distribution marketplace.
A degree in Accounting, Operations, or Engineering with substantive hands on experience in product management with inventory, operations or supply chain applications, or commensurate industry or customer service/consulting in supply chain management / distribution industries
A person who has successfully held key product management role in a company delivering business applications
Significant experience with cloud financial and/or operational management application solutions
Significant experience with project leadership and project management with a track-record of managing successful delivery
Must have excellent written and verbal communication skills
Strong leadership skills working with people from different departments together toward a common objective
Direct experience in past employment in performing accounting, operations, or supply chain functions, or implementation of financial / operational / ERP applications preferred
Direct experience in past employment positions as a Product Manager of a SaaS (software as a service) type application/solution is a big plus
Must have demonstrated success in direct customer facing roles, including personal ownership of specific activities or issues driving customer success
BA/BS in Finance, Operations, or Accounting, or related technical degree required
Prior experience working for an ERP software, PaaS or IaaS company is highly desired
Strong technical abilities; familiar with modern software development practices used to build and deploy web and mobile applications
Must have excellent written and verbal communication skills.
Leading personality to bring people from different departments together towards a common objective.
History of delivering customer needs into market leading solutions that exceed customer expectations