GALE helps brands solve complex challenges through our integrated consultancy and agency offering. Headquartered in New York with offices in Toronto, Singapore and Bangalore, our teams are connected by a set of core values that inform everything we do, from how we hire to how we work together: values like Everyone Matters, No Silos, and Masters of Our Craft.
If you’re driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you.
As a Product Manager at GALE, you will use data to guide your decisions and develop solutions to pursue some of the most exciting opportunities in the B2B SaaS space in India and APAC region and scale them globally. You will develop a hypothesis, conduct user research, and experiments to inform your product design and strategies. You will establish your product viewpoints and share them with senior leaders, partners, and customers. You will be reporting to the head of APAC strategy.
What you’ll be doing:
Synthesize and drive product strategy from interactions with customers, business stakeholders, legal and policy teams, competitive insights and market trends; build and manage an actionable product roadmap
Manage the entire product life cycle from strategic planning to Go-to-market activities.
Balance trade-offs between time and scope while meeting user needs and business goals. Write detailed product requirements and end to end use cases with effective user stories to be used by engineering & design teams. Refine product backlog
Collaborate with product engineering and design teams to ensure alignment on roadmap and prioritization, and product delivery, sales and adoption. Work closely with our software engineers and architects on innovative solutions that take usability and scalability into account
Understand and champion customer needs. Collect customer feedback, nurture customer relationships, and bring the voice of the customer to your product development process
Be the subject matter expert internally on the product domain and understand and articulate the detailed end-to-end customer journey
Constantly assess your product-market fit, using customer insights, competitive analysis and your own industry knowledge to adapt to changing conditions and refine your approach
Engage cross-functionally with product marketing, sales, and other stakeholders to ensure flawless go-to-market execution of your roadmap
Produce content for customers, engineering, sales, and product marketing to consume for product launches, training, or technical specs
Who you are:
8+ years overall industry experience with 4+ years in software product management, preferably cloud based B2B SaaS, with experience leading 1 or more enterprise software products from concept stage to market successfully
B.Tech./B.E. from a reputed institute with a good academic record. MBA or equivalent qualification, with a Marketing specialization would be preferred.
High bias for action with demonstrable history of identifying and resolving cross-project interdependencies
Exceptional communication skills (verbal and written communication) with a knack for storytelling
Data Driven with proficiency on data querying and analysis. Experience with tools like SQL, Excel, Tableau etc. is preferred
Experience in one or more of the following is a plus: B2B/B2C SaaS, Marketing Automation, Customer Communication, Digital Marketing, CRM
Leadership skills necessary to manage and develop a high-performance team