Product Manager, Platform

Sitecore (Brussels, België) 5 dagen geleden gepost

Description

We are looking for a highly skilled and experienced Product Manager for our Platform to drive the evolution and development of our Cloud Platform delivery and services. This product manager will own the roadmap and drive feature delivery across the Cloud Platform Portfolio for areas such as Observability, Usage reporting, SLA definition, SLA reporting, and Security compliance implementation.

The role of the product manager spans many activities from ideation, through inception and into execution. The right person will not only be technical but can bridge the gap between our product, marketing, sales, and engineering teams.

As a product manager you will be involved in hands-on management of the Cloud Engineering and Security backlog, using Agile and Scrum best practices and techniques to ensure our products and services are reliable, delivered on time, and meet business needs. The ideal candidate will promote an iterative working style and self-organization across teams, be responsible for articulating the ‘what’ and working with development teams to determine the ‘when’ by creating user stories and scenarios and defining acceptance criteria, KPIs and SLAs.
We will give you the ability to use your skills and expertise in a fast-paced, challenging, and international environment. You’ll become part of a talented and dedicated team working in a fun and dynamic culture. We nurture the opportunity for career growth into architecture, analysis, project management and development team leadership. We strive to develop innovative technologies that will be used by the world’s best-known companies. We hope you can join us in creating and innovating one of the most user-friendly content marketing tools on the market.

You must be legally authorized to work in Belgium.
Responsibilities

  • Manage new features and releases through the full project lifecycle and provide ongoing support after launch.
  • Help define (new) requirements together with key stakeholders, guard the scope, and maintain project planning.
  • Organize and expertly drive planning, scheduling and day-to-day execution of projects to support our cloud services.
  • Managing projects simultaneously with cross-functional teams.
  • Measure and analyze product metrics, customer needs, and business opportunities to guide product feature creation and optimize user experience.
  • Identify product and technical issues and actively develop and track solutions.
  • Keep track of all requirements and test processes from several sources to understand applicability to the product.
  • Empathizing with risk-sensitive customers managing concerns regarding online threats, data safeguards, information security regulations, security incident handling, etc.
  • Ensure our product offering complies with relevant legislation and standards associated across global markets.
  • Delivering Demos, Technical Presentations and Workshops for key stakeholders in the business.
  • Work with internal stakeholders across the company to explain our value proposition as well as working closely with key customers and partners to continually improve the product offering

Requirements
Qualifications

  • BS or BA in computer science or related degree
  • 4+ years of product management, project management, and/or experience in a technology-focused business
  • ITIL Qualified is a plus
  • Completion of a full product lifecycle (Idea, Verification, Delivery, Release)
  • Self-motivated and willing to go the extra mile
  • A creative thinker with skills in critical analysis
  • Superior attention to detail in developing product documentation and analyses
  • Effective customer communications, especially for internal customers
  • Superior verbal and written communications skills

Skills

  • Excellent knowledge of English
  • Great analytical and synthetic skills
  • Recent hands-on experience running or developing a Cloud or SaaS-based offering, ideally targeted at enterprise
  • A keen understanding of all the elements which make up a secure, robust, and compliant product integration with a customer-centric view.
  • Knowledge of working with cloud-based systems, deployments, and industry-standard authentication and data exchange APIs.
  • Understanding of privacy by design principles, ISO security standards
  • Knowledge of enterprise deployment, configuration, and upgrade
  • A demonstrated ability to deliver products as outlined above
  • Experience with content management systems (CMS), Digital Asset Management (DAM), business process applications is a plus

Our interest is sparked if you are

  • Smart and fun to work with
  • Comfortable taking on a multi-functional role
  • Client-focused and service-oriented
  • Creative and entrepreneurial with a ‘can-do’ attitude
  • A big fan of challenges – and finding solutions to overcome them
  • Innovative and forward thinking
  • An aficionado of continuous delivery and all things automated
  • Able to work well independently and as part of a team
  • Able to thrive in a fast-paced, deadline-oriented environment
  • Willing to take initiative to understand our business

Do you think you have what it takes to be our new colleague? We are looking forward to your application!

Who we are:

Sitecore is the global leader in digital experience management software that combines content management, commerce, and customer insights. We are the first end to end solution covering the entire content life cycle - from planning and creating content to delivering personalized experiences in real time and at scale across every channel.

Sitecore delivers highly relevant content and personalized digital experiences that delight audiences, build loyalty and drive revenue. With Sitecore’s platform, marketers can own the experience of every customer that engages with their brand, across every channel. More than 3,500 of the world’s leading brands – including American Express, Carnival Cruise Lines, easyJet, and Heineken – trust Sitecore to help them deliver the meaningful interactions that win customers for life.

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic. 

Our employees are our foundation. Sitecore is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents and over 20 countries. The Sitecore values of Foster Collaboration, Push Boundaries, Take Ownership, Cultivate Community, and Customers First are what drive and unite us across the globe. Learn more about the Sitecore values here: https://www.sitecore.com/company/our-values

Sitecore is experiencing spectacular growth all over the world. 


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