Product Owner, Ecommerce

Mi9Retail (Toronto ON, Canada) 26 days ago

Company Overview:

ThryveAI is a fast-growing technology brand of Mi9 Retail, a leading provider of enterprise retail software. Launched in early 2020, ThryveAI has quickly established itself as a market leader enabling the world’s largest independent grocers to compete with technology and retail giants by using ThryveAI’s grocery-specific digital commerce platform.

We are a diverse team of energetic individuals who think big, challenge the status quo and strive for excellence in our personal and professional lives. Our potential, like our customers’ success, knows no bounds. “Thryvers” at every level have endless opportunities to produce meaningful work in a fast-paced, dynamic environment. We maintain a startup vibe, but with the resources and security of an established “corporate” company. This is not your typical 9-to-5 – this is 9-to-Thryve. 

Role Overview:

We are seeking a Product Owner to join our team in building the next generation of eCommerce solution for our customers. Our Product Owners need to understand the business issues and challenges in eCommerce. Working with internal and external stakeholders, you will need to gather and assess product requirements, help prioritize them against corporate strategy and, as Product Owner in the agile process, communicate them to the development teams. This role will require you to be a key member of a multi-disciplinary agile team throughout the delivery process in a fast-paced environment. The successful candidate will work with the agile development teams to rapidly deliver the best-in-class grocery solutions initially, followed by general merchandise. 

What you will be doing:

  • Provide vision and direction to the Agile team and stakeholders
  • Work with retailers to leverage data to improve the online consumer and multichannel experience
  • Drive roadmap of continuous improvement to improve different shopping missions
  • Gather, research, and define requirements from business owners and translate business needs into solutions/system design
  • Leverage stakeholder insights and business objectives when establishing data and reporting requirements and translating them into goals for the teams
  • Deliver products that are recognized as best in the industry and to understand the business’ strategic and competitive position
  • Lead efforts, as business needs evolve, to optimize the use of data to support analytics and business intelligence
  • Work with retailers to leverage data to improve the online consumer and multichannel experience
  • Analyze purchase funnel and customer journey to ensure optimum conversion
  • Test new features to ensure delivery of intended value and ROI
  • Drive roadmap of continuous improvement to improve different shopping missions
  • Work with product management and customers to understand what users need to get their jobs done
  • Analyze data from usage and performance of existing products, and set success metrics for new product and feature development
  • Work with Product Management to create and maintain a product backlog according to business value

What you bring to the table:

  • 3+ years of Product experience in the eCommerce and/or data and analytics space
  • Passionate about delivering high-quality user experiences
  • Strong grasp of eCommerce metrics, analytics, and data
  • Experience working with cross-functional teams
  • Self-starter attitude with a passion to be a hands-on expert in your product area
  • An excellent communicator with the ability to develop a considered opinion and sell their vision for the product
  • Ability to quickly grasp complex products and dependencies
  • End-user focused with a strong sense of empathy
  • Experience of close collaboration with designers and developers
  • A software engineering/machine learning background is a bonus
  • Bachelors/Masters degree in human-computer interaction, computer science, IT, design, business, or other related fields

What you’ll get in return:

  • The opportunity to wear many hats, gain versatile skills, and be part of a high-energy, high-impact team. The freedom to pave your career path and accelerate your growth in an organization that is flat and nimble
  • You will get to drive the adoption of new digital technologies that are transforming the ways retailers interact with their customers and improve their operations
  • Ability to develop and hone your foundational skills as you build toward a career in Product Management

About ThryveAI

ThryveAI is a brand of Mi9 Retail, a leading provider of enterprise retail and industry-focused digital commerce software. ThryveAI builds on the company's years of experience providing cutting-edge e-commerce solutions to the world's largest grocery retailers. ThryveAI software is modular, scalable, and intelligent, enabling retailers to deliver digital storefronts, optimized fulfillment, and personalized shopper experiences to grow their businesses profitably. Our mission is to help our customers fulfill their potential while future-proofing their businesses so they can Thryve in any environment.

Must be legally authorized to work without visa sponsorship for employment.

ThryveAI is an Equal Opportunity Employer.

No phone calls please.

Product Owner, Ecommerce

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