Job Description

Job Description

Key Responsibilities:

Execute product implementation, customization and consulting assignments in accordance with Delivery guidelines, including:

  • Project Management & scheduling
  • Proactive customer engagement
  • Requirements capture, scoping, setup & design
  • Project risk management
  • Training

Contribute to the training of customers by facilitating face to face and remote training sessions, as well as:

  • Updating materials, and documenting new materials as needed
  • Recording eLearning training videos

Proactive customer account management for assigned customer portfolio, by:

  • Understanding customer needs and the tax & accounting environment
  • Act as an escalation point and escalate as appropriate
  • Proactively explore opportunities to improve customer service as well as seek and leverage new consulting and sales opportunities to grow revenue
  • Work with the Customer Success team to manage and maintain customer accounts and execute the account management plans

Knowledge, Skills and Experience

  • Relevant tertiary qualification or commensurate practical experience. Other professional accreditation (e.g. CA, CPA) highly desirable
  • Familiarisation with the ONESOURCE product suite highly desirable
  • Three to four years in a corporate, financial services or taxation environment in a commercial / corporate tax advisory capacity or business tax advisory role with a chartered accounting practice, or Big 4
  • Commercial TEA (tax provision) experience is an advantage
  • Commercial tax compliance as relevant to a large ASX company e.g. top 100 ASX
  • Sound technical understanding of tax legislation / compliance, finance reporting
  • Comfortable with IT / software principles
  • Excellent Microsoft office skills
  • Strong analytical and problem solving skills
  • Excellent presentation, interpersonal and communication skills (both verbal and written)
  • Ability to work in a face paced, team oriented environment
  • Project management skills
  • Attention to detail
  • Strong time management

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 25,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit .
More information about Thomson Reuters can be found on .


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