Senior Program Officer, Vaccines

Clinton Health Access Initiative (Jakarta JK, Indonesia) 15 days ago

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:

In Indonesia, CHAI has been working in immunization program since 2017, supporting MoH for introduction of PCV (Pneumococcal Conjugate Vaccine). PCV had been initially introduced starting from 2 districts in Lombok island, and will be scale up gradually to national level in the period 2020 to 2024. Challenges and problems arise in the process of introduction of the new vaccine (PCV), such as suboptimal data management, undertrained health staffs, logistical & cold chain management issues, as well as budgeting and planning problems. With the fact that Indonesia had been graduated from Gavi (Global Vaccine Alliance) support, local resource mobilization become critical to optimally and efficiency fund for new vaccine introduction (PCV) program. In addition, the prevailing decentralized health and financial system in Indonesia had made additional complexity in health program implementation. CHAI will support MoH in strengthening immunization system, for the transition process of adopting PCV as one of the national routine immunization program. The works will be focusing in certain key areas, such as readiness assessment on the new area, improvement of health care worker capacity (e.g. variety of trainings), immunization data and planning strategy, cold chain & logistic management, immunization coverage monitoring, and immunization budgeting, as well as other relevant works. The area of works will cover several key provinces, which are east, central and west Java provinces, Jogjakarta, Banten, south Sumatra, and Lampung provinces.

The Senior Program Officer will help accelerate Indonesia’s drive towards PCV program implementation by providing support at both national and subnational health levels for the roll out of PCV program strategies in context of PCV introduction and strengthening of immunization system to ensure successful transition of PCV towards national routine immunization and sustainability of the national immunization program in long term. This work will focus on strengthening immunization systems, including, but not limited to, service delivery, data management, supply chain management, microplanning, budgeting and strengthening health staff capacity.

The Senior Program Officer will establish and maintain relationships with provincial and district health offices in selected areas and will ensure that the CHAI’s team of program officers in PCV program is delivering high-quality, impactful work as per CHAI goals. S/he will actively identify bottlenecks in implementation and support areas for capacity-building across the health levels. The SPO will need to work very closely with the Program Manager, Senior program Manager and CHAI team at central level to ensure national-level policies are operationalized appropriately on the ground.

The Senior Program Officer must be a highly motivated, entrepreneurial individual with outstanding problem-solving, managerial, analytical, and communication skills. He/she must be able to function independently and have a strong commitment to excellence. It’s highly important that the Senior Program Officer feels comfortable in and is able to persist in unstructured environments with little available information and involving multiple stakeholders.

The Senior Program Officer will oversee a team of program officers working on daily basis with different targeted provinces. The position entails high level of coordination with the CHAI team at the central level. The position reports to the Program Manager vaccine, in Indonesia and will be based in Jakarta CHAI office. Substantial travel within designated selected provinces is expected.

Set-up of CHAI’s Sub-national PCV Program

  • Support in establishing CHAI ground operations at the provincial and district levels, coordination with provincial and district authorities for delivering CHAI works and activities;
  • Support in daily preparation & details implementation for program activities in the provincial & district health offices for PCV program implementation;
  • Establish and maintain direct relationships with the provincial & district officers; train program officers to maintain existing and establish new relationships with immunization staffs of provincial & district level;
  • Train, develop work plans, and oversee Program Officers on a day to day basis, to ensure optimal delivery of CHAI support in immunization program-targeted provinces.

Program Management

  • Conduct operational assessments for the roll out of PCV program in targeted areas and prioritize the support areas for CHAIs’ PCV sub-national program;
  • Be responsible for the roll out of PCV implementation strategies in the designated provinces;
  • Be responsible for the strengthening of immunization program management including planning, budgeting, forecasting, monitoring and reporting at provincial & district level in the designated provinces;
  • Work closely with EPI MoH, subnational authorities (e.g. provincial & district gov) and CHAI team at the central level to ensure smooth implementation of immunization central-level policies and to troubleshoot any implementation issues that may arise from time to time;
  • Support the development of training materials and trainings to build the capacity of provincial, district and health centers
  • Be responsible for the management of CHAI budgets for implementation of the national & sub-national program;
  • Ensure CHAI’s representation in provincial level immunization program meetings and other such coordination mechanisms at sub-national level on regular basis;
  • Identify key impediments to the successful execution of the PCV program strategy at the provincial and district levels; mobilize CHAI resources within Country and Regional Vaccine Teams to develop solutions to rapidly address these bottlenecks;
  • Work with CHAI Global vaccine Team for the generation of evidence from the implementation of PCV program strategies;
  • Develop and present progress reports on CHAI’s sub-national support to CHAI leadership as needed;
  • Other responsibilities as allotted by the Program Manager &/ Senior Program Manager.

Strategic Vision

  • Identify strategic areas for expansion and contribute to internal strategic planning or proposal development at CHAI as needed;
  • Work closely with the Program Manager, Senior Program Manager, CHAI PO team and the CHAI leadership in the country to maintain overall strategic direction of the program
  • Promote effective communication within CHAI team at national and subnational level and work with CHAI leadership to establish effective coordination mechanisms for maximum impact.

  • Bachelor’s degree with at least 4 years of work experience in public health or a health-related discipline, business administration or international development;
  • Proven experience in managing a team with multiple work streams;
  • Fluency in English and Indonesian language both written and oral;
  • Proven ability to navigate complex organization processes and influence decision-making in a professional and collaborative manner;
  • Proven ability to build relationships and influence stakeholders;
  • Exceptional communication skills in English, including the ability to create compelling, logical presentations, using PowerPoint and other tools, and a structured and assured oral and written communication style;
  • Advanced analytical skills and problem-solving with proven ability to develop and apply quantitative models using Excel and other tools to address specific challenges and improve working practices with a focus on outcomes.


  • Prior experience of working with the Indonesia government at sub-national level with provincial and district health authorities;
  • Knowledge of immunization and/or other major global health problems particularly promotion/preventions;
  • Proven experience in setting up a team and/or scaling up field operations.


Senior Program Officer, Vaccines

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