Job Description

We are looking for those who have both German and English language to work in a family run business, established 100 years ago. This role forms part of a team delivering tenders through Europe, Russia, Middle East and Africa. Supporting our Commercial and Sales Managers in bidding for Pipeline, In-Line Inspection Services (ILI) through compiling high-quality proposals. We are open to having this position located in any one of our 4 European entities (UK-Swindon, Belgium-Herentals/Nivelles, or France-Bischheim)

Preparation of offers on time and according to clients’ specifications (50%) 

  • Takes the lead in receipt, managing the review process and response process for all tenders in assigned regions in a professional and timely manner.
  • Receives and processes TDW Commercial Manager & ILI Sales Managers requests in a timely manner for the assigned regions,
  • Ensures the correct technical, commercial and legal tender review process is followed as per ISO process at all times,
  • Prepares the sales prices based on the costing template, incorporating logistics, engineering and additional costs, requests additional costing from other TDW departments, sub-contractors and discusses final sales price with Commercial and/or Sales Manager before final tender price is approved for tender submission,
  • Reviews the contracts together with Commercial and/or Sales Manager, ensuring market valued pricing and acceptable commercial terms are considered while supporting pre-defined TDW pricing policies, guidelines and approval processes,
  • Estimates the logistics costs based on necessary tools and technicians/project management intervention,
  • Determines all aspects of the offer including deadlines, by coordinating with the different departments such as Engineering, Field Operations, Data Analysis and External Sales,
  • Collates all documents to be included in the offer, such as pre-qualification documentation, technical & operational documentation, QHSE, commercial & legal exceptions, certification, bank guarantees & bonds, etc.,
  • Organizes and updates all relevant files and records such as quotations database, pricing file, SalesForce etc.,
  • Archives and records the follow-up of proposals and budgets together with Commercial and/or Sales Manager recording information on TDW CRM database,
  • Refers all client clarifications and negotiations to the Commercial and/or Sales Manager,
  • Assists the Sales Managers, when requested to follow-up client communications,
  • Ensures timely upkeep and management of all ILI EAM CRM database with information to ensure accurate reporting throughout the business by line management team;

Follow-up of orders from receipt of order to operational handover (50%)

  • At receipt of order or signed contract, ensures a Pipeline Questionnaire is completed satisfactorily, verifies conditions and conformity with the proposal, inputs the order into the CRM database and prepares the Contract Handover to the Projects, Operations & Finance departments for execution and sales order entry,
  • Discusses possible discrepancies with Sales Managers prior to handover,
  • Checks conformity and acceptability of the terms of Bonds & Guarantees with Commercial Manager, raises the required bank documents on the proposed banks,
  • Follows the ISO9001 sales order process and handover process, takes corrective actions if required and keeps the Commercial Manager informed,
  • Acts as a facilitator/coordinator for orders requesting special attention,
  • Handles claims and transmits them to the Quality department if appropriate, and prepares credit notes when approved commercially by Commercial & UK Finance Managers.

Relationships with others

  • Reports to the ILI Commercial Manager,
  • Liaises with the ILI Sales Managers, different departments of the ILI Projects & Operations, PPD Operations departments, Finance team and sub-contractors when necessary to exchange information and coordinate the processes of quotation and order
  • Discusses with the ILI management team and proposes solutions in case of problems

Knowledge, skills & abilities required

  • Minimum 4 years experience in a services proposal role,
  • Strong commercial awareness and interpersonal skills,
  • Fluent in written and spoken English and German,
  • IT literate (minimum Microsoft Word, Excel, Project),
  • Ability to interact across different cultures,
  • Strong organization skills, methodical, focused and asserti
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