Quality Analyst | Anaxee (Indore) - Fast growing Startup

Anaxee Digital Runners Pvt Ltd (Indore, MP, India) 23 days ago

About the company

Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach the remotest parts of India, on-demand. We are already serving 11000 pin codes (57% of India) | Website: [...] out our company pitch (6 min video) to understand the goal-[...] Role

We are looking for QA for back-office work. The job includes ensuring that the provided quality service is in line with organizational objectives and whether field executives are interacting with the individuals in such a way that serves a business's best interests. The ability to communicate properly on the phone and computer proficiency is a must. Hands-on experience of working on computers & the Internet is required.


Job Location: Indore | Full Time | Experience: 1 year and above| Freshers Invited | Salary ∝ Expertise | Rs.8000~ Rs.15000 Per month + Incentives |


Responsibilities:

  • Understand and gain expertise in the working process, guidelines, and parameters of the assigned tasks
  • Discuss and explain the errors and quality issues with the team and provide suggestions for improvement.
  • Evaluating the actuals with the standards and taking corrective actions in case of deviation.
  • Quality Analysts are responsible for the quality of the delivered task and the reports.
  • Prepare MIS/Reports.
  • Quality Analysis, Productivity optimization, & Coordination with the team members.
  • Process and Quality improvement and giving feedback.

Requirements

  • 1+ years of experience in the industry.
  • Good Communication Skill.
  • Bachelor's degree preferred. (Freshers invited)
  • At least 1+ years spent working in back-office/operations work.
  • Basic Computer skills, MS Office & Internet knowledge.
  • Previous experience as a BPO / Inbound / Outbound process will be an advantage.

What we offer

  • Great working atmosphere in a comfortable office.
  • And an opportunity to get associated with a fast-growing VC funded startup.


Quality Analyst | Anaxee (Indore) - Fast growing Startup

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