Job Description

  • Plan, create and manage the overall Quality Planning strategy and Working closely with project teams

  • Suggest solutions to identified product problems

  • Investigate product quality in order to make improvements to achieve better customer satisfaction

  • Identify quality assurance process bottleneck and suggest actions for improvement

  • Oversee continuous improvement projects

  • Collect quality data

  • Identify key KPIs for product quality

  • Prepare and present reports and metrics to Senior Management

  • Work closely with Product Managers and Engineers to resolve issues

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