Job Description

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title: Quality Assurance Specialist

Role Type: Permanent, Full Time

Location: Galway, Ireland (office based)

Who We Are

At SOTI, we are committed to delivering the best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us, being visionary is more important than doing things the way they’ve always been done.  

What We’re Looking For

SOTI’s growth and success is a result of a commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer unique value, and most importantly, be part of a winning team.

This is an outstanding opportunity for a smart professional with no or very little QA experience but mainly having strong analytical skills with a strong background in networking and a strong hold on any programming languages (C#, Java).  You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems. If you have strong problem-solving abilities in a fast-paced environment, and an aptitude for learning new technologies, this position offers numerous growth opportunities and long-lasting career with SOTI.

What’s in it for you?

The People - From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation, and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the finish line. At SOTI we have a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading-edge technologies and take on complex and interesting projects, as part of a highly collaborative and agile team. You will work alongside SOTI’s partners including some leading tech giants that will keep you on the cusp of emerging technologies.

What You’ll Do

  • Quickly develop a good understanding of the functionality of the product
  • Create and execute test cases
  • Pro-actively help to determine root cause analysis of issues working closely with developers
  • Reproduce and troubleshoot customer issues and communicate effectively with developers for further analysis
  • Document troubleshooting and research done of the issues, workarounds and general information
  • Participate in daily team meetings and work in collaboration with team to meet the product release commitments

 Experience You’ll Bring:

  • Strong understanding of Client Server architecture model
  • In-depth knowledge of troubleshooting methods - both client and server-side is required along with technical troubleshooting
  • A quick learner with the ability to comprehend and explain complex technical concepts to a variety of audience
  • Robust understanding of Networking concepts and principles (incl. certificates, SSL/TLS, firewalls & routing)
  • Good understanding of the OSI model and computer networking principles (TCP/IP)
  • Demonstrate experience troubleshooting - DNS, IP Networking, Firewall, HTTPS
  • Hands-on working experience with databases (MS-SQL)
  • Strong attention to detail, customer service skills, self-motivated, quick learner, shows initiative.
  • Ability to multitask and balance competing requirements
  • Experience working with MDM/EMM software is an asset.
  • Experience with .Net platform is an asset
  • Experience with Microsoft Server Technologies (LDAP, ActiveSync, ISA/TMG) is an asset

About SOTI

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. 

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #Endless Possibilities.

What are you waiting for? Apply today: [...]  

If you want to bring your ideas to life, apply at SOTI today.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

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