Job Description

Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2018 revenues of approximately $10 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit .

Summary of Responsibility

Responsible for follow up quality of all production unit and communicate / report deviation. Responsible for instrument which is “owned” by quality lab calibration, verification. In charge of (or assist on) customer complaint investigation and maintaining the quality system to meet ISO/TS16949 requirements.

Key Accountabilities

For Quality Lab Coordinator:

  • Follow up quality of all production units and communicate / report deviations through the daily production meeting and weekly, monthly reports.
  • Make computations, analyze results & write reports for quality issue and give the proposal to continue improve product quality.
  • Follow up online inspection equipment.
  • Assist investigation of customer quality complaints and issue draft investigation reports.
  • Organize and give training to new Inspectors, Analyst / new PF QC employees. Keep inspectors informed and updated regarding quality deviations / new issues; instruct on how to run line inspection during problem periods in order to guarantee good quality.
  • Responsible for MSA in QC Lab.
  • Assist QC Supervisor to maintain ISO/TS QESH system.
  • Back up for QC Supervisor and/or Analyst.


  • Bachelor’s degree or above. Major in chemistry or similar.
  • Have min 3 years of quality control experience with preference on experience on ISO/TS 16946 quality management system.
  • Fast learner with ability to work independently & closely with a diversity team.
  • Good numerical and analytical skills and have an eye for detail.
  • Comfortable working with people from multi-cultural backgrounds and varying seniority levels.  Good interpersonal and communication skills.
  • Good written & conversational English skills

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.


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