RazerStore Evangelist

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

A RazerStore Evangelist breathes life into the RAZER experience for every customer who steps into our physical stores. As a key support to the Store Manager in daily retail operations, this individual stands out as a specialist in product knowledge and exceptional customer service within the sales operations team.
In addition, the RazerStore Sales & Community Evangelist is required to work closely with the Head of RazerStore Marketing & Community and is responsible for the in-store planning, execution, and monitoring of their RazerStore community activation.

• Job Description

• Essential Duties and Responsibilities

  Community Engagement:

  • Act as the store's community representative in the local gaming communities.
  • Identify local community trends to optimize engagement and traffic.
  • Build and maintain strong relationships with our gaming community both online and in-store.

  Social Media Management:

  • Execute the store’s social media strategies to increase engagement and grow our online community.
  • Respond to community feedback and inquiries in a timely and professional manner.
  • Encourage and amplify user-generated content showcasing in-store experiences with our gaming products.

  Retail Service and Customer Assistance:

  • Assist customers with product inquiries, recommendations, and purchases.
  • Maintain store presentation and ensure products are well-stocked and organized.
  • Handle transactions at the register and provide excellent customer service.
  • Stay informed about the latest gaming products and trends to better assist customers.

  Requirements

  • Proven experience in social media and community engagement.
  • Strong passion for gaming and knowledge of the gaming industry.
  • Excellent written and verbal communication skills.
  • Ability to plan, execute, and manage events effectively.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Flexibility to work evenings and weekends as needed for events.

  Preferred Qualifications:

  • Experience with graphic design and video editing software.
  • Familiarity with major gaming platforms and communities.
  • Previous experience in a retail environment.

Pre-Requisites :

Are you game?