Background: Newmark Knight Frank (NKF) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners and developers of real estate on a local, regional and national level. Together with London-based partner Knight Frank and independently owned offices, NKF's 14,100 professionals operate from more than 400 offices in established and emerging property markets on six continents. Job Purpose: The Receptionist is responsible for answering and directing incoming telephone calls and directing visitors to appropriate party. Receiving and distributing mail and other items. Responsibilities include: Answer incoming calls. Provide general information and direct callers to appropriate party or voice mailbox Greet visitors. Maintains log of visitors. Announce visitors to appropriate party. Direct guests and clients to the waiting area and offer beverages (if available) Display professionalism and a sense of pride in all aspects of his/her duties and responsibilities. Establish a strong rapport in client relationships as well as with vendors and contractors Expedite emergency calls (when possible) by contacting vendors and building manager, or other appropriate individual(s) Provide support to administrative staff when needed, by filing or typing/word processing: in Microsoft Office, Windows, or compatible software based on location. May support administrative staff by preparing A/P coding tables for review and approval Maintains schedule for conference rooms at location Adhere to company policies and procedures Keep reception area and any adjacent conference areas neat and orderly Distribute facsimiles, mail and overnight packages Deal with couriers - shipping and receiving Assist with mailing, e-mails, and any other clerical projects Undertake other facilities related tasks that may arise from time to time at the direction of the Facilities Manager and/or the NGKF Regional Operations Director Skills, Education and Experience: Good level of secondary education Previous office experience preferred Fluent in written and verbal English Excellent communication, written and organisational skills Good telephone techniques Strong ability to handle multiple tasks, such as incoming calls, guests and faxes Must possess ability to act competently in a crisis situation while maintaining a calm and professional manner Ability to be cooperative with other employees to ensure a smooth running, effective office operation Note: The statements herein are intended to describe the general nature and level of work being performed by the employee, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark Knight Frank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex including sexual orientation and gender identity, national origin, disability or any other characteristic protected by applicable federal, state, or local law. Newmark Knight Frank (NKF) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners and developers of real estate on a local, regional and national level. Together with London-based partner Knight Frank and independently-owned offices, NKF's 14,100 professionals operate from more than 400 offices in established and emerging property markets on six continents. Job Description: Under close supervision, answer and direct incoming calls and direct visitors to appropriate party. Essential Job Duties: Answer incoming calls. Provide general information and direct callers to appropriate party or voice mailbox. Greet visitors. Maintains log of visitors. Announces visitors to appropriate party. Direct guests and clients to the waiting area and offer beverages (if available). Display professionalism and a sense of pride in all aspects of his/her duties and responsibilities. Establish a strong rapport in client relationships as well as with vendors and contractors. Expedite emergency calls (when possible) by contacting vendors and building manager, or other appropriate individual(s). Provide support to administrative staff when needed, by filing or typing/word processing: in Microsoft Office, Windows, or compatible software based on location. May support administrative staff by preparing A/P coding tables for review and approval. Maintains schedule for conference rooms at location. Adhere to company policies and procedures. Keep reception area and any adjacent conference areas neat and orderly. Distribute facsimiles, mail and overnight packages. Assist with mailing, e-mails, and any other clerical projects. Skills, Education and Experience: High School diploma or General Education Degree (GED) required Previous office experience preferred Good telephone techniques and communication skills Strong ability to handle multiple tasks, such as incoming calls, guests and faxes Must possess ability to act competently in a crisis situation while maintaining a calm and professional manner Ability to be cooperative with other employees to ensure a smooth running, effective office operation May perform other duties as assigned Benefits and Perks: Industry leading Parental Leave Policy (up to 16 weeks) Generous healthcare Bright Horizons back-up care program Generous paid time off Education reimbursement Referral Program Opportunities to network and connect Benefits/perks listed may vary depending on the nature of your employment with Newmark Knight Frank and the job location. Working Conditions: Normal working conditions with the absence of disagreeable elements Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark Knight Frank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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