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Receptionist

Pitcher Partners
Melbourne, VIC
28 days ago: Pitcher Partners

Job Description

Working at Pitcher Partners gives you greater control of your career.

Our mission is to be the preeminent firm to the middle market – by providing great careers to our people and great relationships and advice to our clients. We know our people are what makes us successful, and this is why we provide a flexible and supportive environment that enables our people to perform at their very best. Here we’ll encourage you to carve out a career path that works for you.

Your new role

Our client experience space is a hub for our clients and staff to meet and entertain. There is a range of indoor/ outdoor meeting, conference and event spaces that require support.

You will work closely with our Events Services Manager to deliver exceptional experiences to all internal and external events and ensure all visitors are supported when they arrive at our office.

Focusing on four keys areas of support; telephone services, reception support, event coordination and operational admin support, responsibilities may include;

  • Welcoming guests upon arrival and farewell and confirming reservations
  • Understanding customer needs and providing personalised solutions
  • Manage all inbound calls, redirect as necessary and distribute messages
  • Provide advice on room capabilities and catering options for events
  • Refresh rooms as required and maintain a beautiful client floor environment

What you bring

You bring customer service experience from perhaps a retail, hospitality or professional services environment where you have honed your instincts to predict people’s needs and provide exceptional service.

A naturally organised and presented professional, you have an excellent telephone manner and a positive, can do attitude. Managing & prioritising multiple tasks is second nature and you execute these with ease and a smile!

You are outcome focused and take pride in delivering superior support to a varied team of professionals.  As such, a strong sense of teamwork and exceptional communication skills are a must. 

What we bring

Our environment offers flexibility to suit your individual needs and we encourage you to develop and maintain a balanced lifestyle as we recognise that healthy, happy and engaged staff work better and smarter.

Our firm is the kind of place where you make lifelong friendships and this sense of belonging resonates throughout our firm and provides a strong point of difference from our many competitors. 

We provide training and ongoing support, so you can develop your skills and progress your career.

We’re inspired by diversity. We embrace different ideas, encourage creativity, and look for new ways of seeing business problems. Ready to share your unique perspective? Join Pitcher Partners.

Our office closes on Friday 21 December and will re-open on Monday 7th January 2019. Applications will be reviewed soon after.

Working at Pitcher Partners gives you greater control of your career. Our mission is to be the preeminent firm to the middle market – by providing great careers to our people and great relationships and advice to our clients. We know our people are what makes us successful, and this is why we provide a flexible and supportive environment that enables our people to perform at their very best. Here we’ll encourage you to carve out a career path that works for you. Your new role Our client experience space is a hub for our clients and staff to meet and...