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Country Recruiter (Vietnam)

J&J Family of Companies
Ho Chi Minh City
3 days ago: J&J Family of Companies

Job Description

+ Strive
to meet expected service levels and business performance goals.
+ Work
on the complete, end to end recruitment process with Hiring Managers,
Business Based HR (BUHR), Service Center and other J&J Specialist Groups
(when necessary)
+ Collaborate
with relevant stakeholders in creating staffing plans, developing strategies
and implementing agreed action plans
+ Deploy
and use job appropriate behavioral and competency based interview methodology
+ Coach
hiring managers or teams on interviewing and candidate assessment techniques
+ Identify
and share recruitment best practices across business units of focus using the
J&J Talent Acquisition Service Delivery model
+ Maintain
current knowledge of business, marketplace, legal and recruitment trends and
requirements
+ Contribute
to development of and implement agreed sourcing strategy to achieve
significant reduction in agency sourcing which may include supporting other
markets when required
+ Interview
prospective employees and evaluate candidates for employment factors such as
job experience, education and training, knowledge, skills and abilities,
organizational culture considerations, and other data pertinent to
classification and selection for a wide variety of nonexempt and exempt
positions
+ Consult
with hiring managers on recommended starting salaries and other offer package
details including, but not limited to, sign on bonuses, relocation, vacation,
stock options, annual bonus, etc., Negotiate offers
+ Provide
candidate offer package recommendation to line manager

+ Manage
all data associated with the recruitment process - e.g. candidate
information, interview process details, offer information ensuring accurate
and timely encoding of all information in the Recruitment Technology
+ Ensure
that the recruitment process flow complies with agreed Service Level
Agreements (SLAs) keeping in mind to keep the process moving forward
+ Manage
all recruitment reports ensuring accuracy and submission in a timely manner
Provide company information to candidates and appropriately "sell"
candidates on the value proposition of the Johnson & Johnson experience
+ Ensure
that the process and the final hiring decision are properly handled in a
timely manner. Gather/compile/maintain/provide regular metrics for HR-related
activities
+ Establish
close relationship with Third Party Vendors, collaborating to improve overall
recruitment process, measuring and reporting their performance regularly
+ Assist
and encourage users / customers to make effective use of self-service
options, systems, products, services, etc. in order to drive rapid resolution
and empower customers; educate and inform customers of the full range of HR Recruitment
services available to them.
+ Take
ownership of all Recruitment assigned tasks, initiatives, and inquiries and
make sure that they are resolved / completed efficiently and with a superior
level of quality.
+ Attend
to and process customer inquiries and request by applying Recruitment
standard operating procedures and utilizing problem solving skills for
resolution.
Qualifications

+ 6 – 8 years progressive HR Experience,
with demonstrated capability in staffing activities, business partnering, and
strong working experience in area of recruitment and/or consulting
+ Experience using Service Center
technologies, ticket management, knowledge management, telephony / IVR,
document management, etc.
+ Uncompromising commitment to client
and customer satisfaction
+ Experience with customer service
software applications (e.g., case management)
+ Effective partnership and relationship
building skills with key stakeholders
+ Demonstrated capability in high-volume
recruiting for a wide variety of positions
+ Identifies opportunities,
risks/issues; assesses implications, formulates recommendations
+ Coaching and collaboration skills with
an employee and customer-focused
mindset
+ Experienced in development and
reporting of HR analytics to manage performance, analyze trends, and drive
data-based decisions for HR and the organization
+ Understanding of Contact Center
management and Operations
+ Results oriented and ability to
motivate team to high levels of performance
+ Positive-minded, collaborative
interpersonal skills and leadership qualities necessary to build a cohesive,
and focused team
+ Ability to provide clear direction
quickly and on-demand
+ Ability to work effectively in a
fast-paced environment, handle multiple projects, and daily planned and
unplanned operational activities
+ Strong written and verbal
communication abilities; formal presentation and facilitation skills
+ Can be trusted to maintain
confidential information
+ Experience partnering internally and
externally to address people-related challenges
+ Understand short-term and long-term
implications of decisions and actions
+ Basic understanding of business,
financial and organizational factors in relation to HR activities
+ Deliver exceptional service
through tools and processes; experience suggesting areas for improvement on to support
continuous improvement efforts
Primary Location
Vietnam-Ho Chi Minh City-Ho Chi Minh City-
Organization
Johnson & Johnson International (Singapore) Pte. Ltd. - ROHQ
Job Function
Employment
Requisition ID
1805705594W
+ Striveto meet expected service levels and business performance goals.+ Workon the complete, end to end recruitment process with Hiring Managers,Business Based HR (BUHR), Service Center and other J&J Specialist Groups(when necessary)+ Collaboratewith relevant stakeholders in creating staffing plans, developing strategiesand implementing agreed action plans+ Deployand use job appropriate behavioral and competency based interview methodology+ Coachhiring managers or teams on interviewing and candidate assessment techniques+ Identifyand share recruitment best practices across business units of focus using theJ&J Talent Acquisition Service Delivery model+ Maintaincurrent knowledge of business, marketplace, legal and recruitment trends andrequirements+ Contributeto development of and implement agreed sourcing strategy to...