Regional Manager - PSU Bancassurance Partnership - Guntur-Vizag

Position Title : Regional Manager

Department : Central Bank of India

Level/ Band : Manager



Role Summary:

- Liase with Bank’s Regional officers and Zonal Officers and ensure alignment on Life Insurance Business

- Visit zones and regions - interact with Zonal Officers, Regional Officers and Bank branch managers

- Guide and support team to ensure achievement of targets

- Interact with customers to explain the products and solutions

- Ensure activation, persistency & productivity is maintained.

- Ensure quality of recruits hired in the team

- Maintain & drive compliance at the zone


• Reports To Zonal Manager

• Supervises : Area Manager/KAM



Job Dimensions

• Geographic Area Covered : Regions

• Internal Stakeholders : Supervisors, Team (KAMs), Ops, Underwriting, Legal

• External Stakeholders : Central Bank – Channel Partner



• Qualification
: Graduate/PostGraduate/Insurance specific training



• Experience
:Should have at least 6-8 years’ experience of sales with at least 2 years’ experience in leading teams. Preferably needs to have PSU Banca sales experience in the insurance parlance.



• CTC
8 - 12 Lacs



Key Result Areas



Partner and Client Management

• Exceeding regional targets (NB, renewal, STP, digitisation, product mix etc)

• Interact with the Bank Regional Officer and his/her team to ensure alignment towards Tata AIA in life insurance

• Engage with customers to explain the products and promote the brand

• Ensure team is focused on Sales and support to all branches assigned.

• Drive local contests and engagements to engage teams

• Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life

• Maintain a strong relationship with Regional Officer and Bank Branch manager - interact with them regularly to assess business status. Take help from them to push & motivate them to maintain productivity

• Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner

• Aid the bank branches to adopt new processes and technology



Team Management

• Assign target to each KAM at a branch level – NB, renewal, STP, resolutions, special projects/initiatives undertaken, product mix.

• Ensure team is hands on with each branch and maintains a high engagement level with each member

• Team development and training

• Retention of high performing talent

• Keep ZH and National Head updated about on – ground activities by Bank and competitors



Customer Service

• Ensure adequate customer service – grievance redressal, claim settlement, renewal etc.



Technical Skills Required

• Good product knowledge

• Good knowledge of MS Office