Regional Sales and Product Trainer - Sonic

DGS Talent Acquisition (Toronto ON, Canada) 29 days ago

We are a global market leader in hearing healthcare, and we are currently looking for an energetic hearing care professional to join our team.

Reporting to the National Director of Sales, the Regional Sales and Product Trainer will focus on building and maintaining strong relationships with customers to maximize sales and growth opportunities.

Additionally, this role will be responsible for communicating comprehensive product information to current and prospective clients, providing exceptional customer support, and representing the Company in an exemplary and professional manner.

What we offer:

  • Competitive salary with annual reviews.
  • Excellent medical benefits including dental, vision and health, and Employee Assistance Program.
  • Group RRSP contributions.
  • Three weeks of vacation.
  • Paid annual professional membership dues.
  • Fitness/exercise spending account.
  • Dynamic work atmosphere.
  • Career development programs and opportunities.

Sales and Business Development

  • Be the sole representative for the designated region and develop new business by identifying and assessing sales opportunities.
  • Foster new business partnerships to support sales growth.
  • Represent the Company in a professional and courteous manner.
  • Maintain existing partnerships with customers, business owners, dispensers, and audiologists to achieve territory sales goals and identify additional opportunities.
  • Prepare and conduct technical presentations and demonstrations.
  • Travel to current and prospective customers’ facilities within the territory (both nationally and internationally) to provide information and support.
  • Attend various tradeshows, conferences, and seminars with the Marketing team; contribute to workshop and presentation development.
  • Recommend areas of potential growth to the Company (for example, new market strategies).
  • Ensure that sales activities within the territory comply with the Company’s sales policies and procedures.

Customer Support

  • Train and support customers on products and software.
  • Provide a high level of service to ensure customer satisfaction with the Company’s products and services.
  • Respond to and resolve quality and technical issues.
  • Request support from other departments as needed.
  • Work closely with the Client Services team to achieve territory goals.


  • Provide timely reporting of activities in the field and special reporting to assist in business and product planning.
  • Provide product performance feedback to the Field Sales Manager and/or Technical expert within the Company.
  • Perform special projects as assigned.

What we're looking for:


  • A related post-secondary degree is required.


  • Must have a minimum of 3+ years of clinical experience, including direct selling experience.
  • Audiology or Hearing Instrument Specialist designation is preferred.


  • Excellent interpersonal skills, including strong written and verbal communication skills.
  • Highly motivated self-starter and team player.
  • Excel in a dynamic environment and perform tasks in various areas such as sales, training, and technical support.
  • Excellent presentation, negotiation, and organizational skills with technical aptitude.
  • Able to work independently, prioritize tasks, and manage time effectively.
  • Strong knowledge of Microsoft Office applications, specifically Excel, PowerPoint, and Word.

Additional Must-Haves

  • Ability to travel a minimum of 70% of the time to conduct sales visits.
  • Access to a reliable vehicle and a valid driver’s license.

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

Regional Sales and Product Trainer - Sonic

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