Regular Full Time Food and Beverage Lead

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

”At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.”

Join our team in the Land of Enchantment!

Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado Santa Fe is looking for Assistant Manager of Food & Beverage. An individual who shares our passion for achieving service excellence, exudes creativity and infuses enthusiasm into everything he/she does!

What are we looking for and what can you bring to the table?

• We’re for looking for a strong and dynamic leader with a passion for hospitality that possess integrity and accountability.

• A leader who demonstrates a strong work ethic and environment that nurtures connection by creating trust and openness.

• They empower their peers and grow craftsmanship by investing time in developing people.
  

• They lead with inspiration encouraging their peers to bring authenticity and to be genuinely themselves.
  

• 1+ years of breakfast serving and bartending experience, preferably in a luxury hotel environment.
  

• Ability to work weekends and holidays
  

• Exceptional knowledge of food and beverage including wine, beer, spirits, and craft cocktails
  

• Strong business acumen and creativity to ensure all expenses are controlled and revenue is generated according to budget
  

What would my job responsibilities be?

Be responsible for creating epic guest experiences by:

• Possessing and implementing working knowledge of LQA, Four Seasons, and COYLE dining standards for restaurant and bar
  

• Resolving guest conflicts with generosity and grace, and empowering other employees to do the same
  

• Going above and beyond for the guest and their experiences, and encouraging other employees to do the same
  

• Creating and facilitating the creating/maintaining of seasonal and monthly cocktail menus/features
  

Ensure facilities are within working order, including that all guest facing facilities are prepared to Four Seasons quality standards, by:

• Opening and/or closing the restaurant and bar to standard
  

• Ensuring cleanliness standards are adhered to
  

• Reporting and following up with non functional or not to standard equipment and areas with proper departments or management
  

Maintain, share, and enforce working knowledge of:

• All hotel areas and events
  

• Specific menu items, both food and beverage, including cocktail preparations and mise en place needs for the bar
  

• General food and beverage knowledge including classic cocktail preparations
  

Take ownership of and enforce bar prep lists and back bar pars by:

• Preparing the bar prep list daily, and ensure any immediate needs on the prep list are executed in a timely manner to avoid shortages and delays
  

• Ensuring all liquors listed on the menu are present on the back bar, and all appropriate back-up bottles of liquor are present in the appropriate areas in the bar.
  

• Reporting to management and communicate to the staff any discrepancies/outs
  

Perform multiple F&B jobs without support, such as food running, bartending, hosting, and serving as business demands

Train new employees per Four Seasons Standards

What will it be like working for Four Seasons?

You would be working for the only hospitality company who’s employees have proudly recognized us to be a “Great Place to Work – For ALL” by Fortune Magazine for 23 consecutive years. Four Seasons is the leading luxury hospitality company in the world with a firm commitment to customer service. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We believe that our most valuable asset are our employees and we truly embrace diversity, equality, inclusiveness. We build our culture upon integrity, trust, transparency, respect and kindness!

What about the great Benefits?

• Complimentary stays at Four Seasons over 120 locations worldwide (subject to availability)

• Free employee meals prepared by the culinary team

• Excellent Training & Development

• Competitive Salary

• Complimentary employee parking

• Food & Beverage discounts

• Spa Discounts

• Medical benefit plan, including medical, dental, vision, life insurance.
  

• Domestic Partnerships benefits

• Incredible Parental Leave Benefits

• Pet Insurance

• 401(k) Retirement Plan

• Paid Time Off

• A culture that breeds success, and rewards it in many different ways

COVID 19 Notice – Please know that as the Leading Luxury Hotel company we have the highest health, hygiene and safety guidelines in place to ensure the safety of our staff.

"US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location."

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized