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Senior Relationship Associate, Global Financial Institutions, Global Commercial Banking (AVP)

6 days ago: OCBC Bank

Job Description

Description

Global Financial Institutions – Senior Relationship Associate (SRA)

1)           Support RMs in day-to-day customer servicing, handle and provide timely resolution to customer issues.

2)           Collate customers' data and information to facilitate reviews, marketing calls and business strategies.

3)           Obtain required customer documentation to facilitate on-boarding and updates.

4)           Participate in the team and department projects.

5)           Collaborate with Operations/ Support teams to resolve customer issues timely; ensure these are handled appropriately or escalated for further process or product enhancement.

6)           Represent department in divisional and operational meetings.

*LI-EN

Qualifications

What you bring

•            Ability to deliver assigned tasks timely and accurately with minimal supervision

•            Good analytical and problem-solving skills, meticulous and detailed

•            A confident and effective team player; able to work independently and under pressure

•            Degree holder preferably in Business Administration/ Banking / IT/ Computer Science

•            Proficient in MS Office, especially MS Excel.

•            Strong communication skills required

*LI-EN


Description Global Financial Institutions – Senior Relationship Associate (SRA) 1)           Support RMs in day-to-day customer servicing, handle and provide timely resolution to customer issues. 2)           Collate customers data and information to facilitate reviews, marketing calls and business strategies. 3)           Obtain required customer documentation to facilitate on-boarding and updates. 4)           Participate in the team and department projects. 5)           Collaborate with Operations/ Support teams to resolve customer issues timely; ensure these are handled appropriately or escalated for further process or product enhancement. 6)           Represent department in divisional and operational meetings. *LI-EN Qualifications What you bring •           ...