Job Description


  • Our Relationship Managers ensure that our clients have a remarkable experience with unparalleled service day after day. They’re the face, voice and protector of our Citi Commercial Bank (CCB) business, rallying our teams to build successful relationships. At the same time, they act as the sponsor who makes sure these relationships are sound, credit-qualified and meet our high standards

Role and Responsibilities:

  • Actively calling on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, challenges or risks
  • Ensuring that all activities are carried out to the highest ethical standard
  • Working with product specialists and subject matter experts across the bank to structure customized solutions that meet clients unique needs
  • Being future-focused in thinking and planning ahead for ways Citi can differentiate itself from competitors
  • Leveraging the expertise and capabilities of other Citi businesses to better achieve mutual business goals together
  • Keeping connected with influencers, industry associations, thought leaders and senior business contacts to expand their industry knowledge and deepen CCB’s relationship with these partners
  • Generously devoting time to mentoring and developing junior talent on how to provide sound solutions for clients
  • Structuring deals that balance risk and reward, so teams incentives align with acting in the clients interests
  • Driving innovation on the solutions we provide clients and further developing our business where necessary and appropriate


  • A deep understanding of their role as a key builder and protector of the strong CCB culture that enables our teams to deliver remarkable experiences to clients
  • A high level of expertise on credit products and process, as well as a track record of providing sound credit judgment and compelling proposals to secure buy-in
  • An optimistic and proactive approach to finding new opportunities for clients, looking beyond immediate business silos and geographic borders
  • Strong financial and analytic skills, and the resilience to quickly adapt priorities based on the latest data insights
  • Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
  • Bachelor degree from reputable University
  • Proven sales experience in financial institutions dealing with commercial banking segments
  • Self-driven individual with a pleasant personality
  • Penchant for multi-product sales with an understanding of banking products (assets and liabilities)
  • A strong credit background is essential
  • Ability to balance priorities between delivering sales targets and KYC/AML/credit requirements of the franchise
  • Ability to effectively plan, manage time and work independently
  • Proficiency in English

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