Job Description

DKSH is the leading Market Expansion Services provider with a focus on Asia. DKSH helps other companies and brands actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since 2012, DKSH is a global company headquartered in Zurich. With 825 business locations in 37 countries – 800 of them in Asia – and 31,970 specialized staff, DKSH generated net sales of CHF 11.0 billion in 2017. The company a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth. DKSH was founded in 1865. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia and is deeply rooted in communities and businesses across Asia Pacific. Our success is based on our employees’ dedication and passion for their work.

Job responsibilities :

  • Sell products/services achieve sales targets for assigned businesses/terri ries and overall business objectives
  • Support superior in managing day- -day operating expenditures against operating
    budgets ensure efficient usage of resources
  • Implement action plans (e.g. make regular calls/visits, take orders, etc.) achieve
    sales targets for assigned businesses/terri ries
  • Track self/team progress against key performance indica rs and sales plans
  • Prioritize and review daily sales activities performed
  • Execute sales activities for assigned businesses/terri ries, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-s re merchandising
  • Report on the activities and products of the competi rs via inputs the competition reports
  • Record sales data for reporting and tracking purposes
  • Maintain relevant cus mer data in appropriate cus mer relationship management databases
  • Execute continuous improvement activities enhance sales processes, sales plans, cus mer satisfaction, etc. Track and collect payments from cus mers
  • Maintain a cus mer complaints/issues log and follow up on cus mer issues
  • Respond cus mer orders and queries. Inform current and prospective cus mers of promotions and new/upgraded products

Job requirements :

  • Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline
  • Up two years' experience in a similar role
  • Demonstrate basic knowledge and understanding of the industry/market/competi rs/cus mers
  • Demonstrate basic knowledge in assigned terri ries/products/services and strong
    selling skills
  • Demonstrate strong communication and negotiation skills
  • Demonstrate basic research and analytical skills
  • Demonstrate proficiencies in office productivity ols (e.g. Excel, Word, Email)
  • Demonstrate fluency in local language
  • Able communicate in English / Japanese / Chinese would be a plus

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