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Restaurant Manager: TN - Pigeon Forge

Cracker Barrel
Pigeon Forge, TN
3 days ago: Cracker Barrel

Job Description

Overview
At the direction of the General Manager, oversee the day-to-day activities of the restaurant. Assists the General Manager with developing and implementing plans to ensure the long-term success of the restaurant. Maintains optimal execution of daily operations. Responsible for leadership of PAR hourly staff. Provides and promotes elevated customer service.
Responsibility
Ensures proper implementation of all operational policies and procedures. Guarantees consistency of delivering fresh, high quality food that has been prepared in a proper manner. Ensures high standards of quality control, sanitation, health, and safety as established by industry standards and laws. Arranges to have equipment repaired or maintained. Accurately estimates quantity and ensures preparation of food and beverage necessary to meet daily demands while minimizing waste. Ensures optimal operation of the restaurant during scheduled shifts. Schedules staff work hours and ensures that peak dining hours are optimally covered. Maintains appropriate records and reporting as required by Corporate Office.
Maintains a diverse and motivated PAR hourly staff that will achieve and maintain high standards of operation and exceptional guest experiences. Retains top talent and promotes a positive environment by developing restaurant employees through ongoing training, modeling, and providing outstanding leadership. Responsible for every aspect of the hiring process for all employees. Completes and maintains performance reviews and other required personnel records.
Achieves and maintains a high level of customer service and ensures customer issues are quickly and efficiently resolved. Dedicated to providing the best possible experiences for our guests. Takes responsibility for upholding Cracker Barrel Old Country Store customer satisfaction reputation.
Qualifications
High school diploma and 2 years restaurant operations experience; or equivalent combination of education and experience. College classes or degree in Business, Hospitality, or related field preferred but not required.
In-depth knowledge of restaurant operations.
Basic knowledge of accounting practices, principles, and profit and loss factors.
Excellent social intelligence and interpersonal skills.
Supervisory skills.
Excellent communication skills.
Excellent team-building skills.
Take the Next Step
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online () or toll free at 1 800-333-9566.
Location _3960 Parkway_
Category _Restaurant Manager_
Address _Hwy 441_
City/State _US-TN-Pigeon Forge_
Location : Postal Code _37863-3818_
Overview At the direction of the General Manager, oversee the day-to-day activities of the restaurant. Assists the General Manager with developing and implementing plans to ensure the long-term success of the restaurant. Maintains optimal execution of daily operations. Responsible for leadership of PAR hourly staff. Provides and promotes elevated customer service. Responsibility Ensures proper implementation of all operational policies and procedures. Guarantees consistency of delivering fresh, high quality food that has been prepared in a proper manner. Ensures high standards of quality control, sanitation, health, and safety as established by industry standards and laws. Arranges to have equipment repaired or maintained....

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