Job Description

Isle of Capri Casino® Hotel in Lake Charles, LA is dedicated to providing guests with an exceptional gaming and entertainment experience. The property features over 26,000 square feet of gaming space with more than 1,150 slot machines, 36 table games, 13 poker tables, 3 restaurants and 490 hotel rooms. The Lake Charles property employs over 700 Team Members. You can find out more about us at www.islelakecharles.com and follow us on Facebook, Twitter and Instagram.
JOB SUMMARY
Responsible for administration, operation, and direct supervision of the restaurant.

ESSENTIAL DUTIES & RESPONSIBILITIES
+ Ensures quality service is provided by all restaurant staff.
+ Responds to guest comments and feedback in the outlet.
+ Trains, coaches, directs and evaluates hourly staff.
+ Inspects team members for cleanliness, uniforms, identifications etc.
+ Assign stations and record attendance.
+ Schedules, supervises and directs all restaurant staff.
+ Ensure compliance to all rules, regulations and procedures.
+ Speak to guests to ensure satisfaction with food and service.
+ Ensures a safe working environment.
+ Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
+ Strong verbal communication skills.
+ Previous restaurant and supervisory experience preferred.
+ High School diploma or GED equivalent preferred.
PHYSICAL DEMANDS & WORK ENVIRONMENT
+ Ability to stand for long periods of time.
+ Frequent walking.
+ Work area is subject to variable temperatures.
+ May be subject to smoking environment and moderate noise.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-six properties in twelve states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, and West Virginia. In aggregate, Eldorado’s properties feature approximately 28,000 slot machines and VLTs and 600 table games, over 12,500 hotel rooms and nearly 18,000 of the best Team Members in the industry!

Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information about Eldorado Resorts, please visit www.eldoradoresorts.com and be sure to like us on Facebook!
External Job Title (visible on Career Portal): Restaurant Supervisor-Buffet
Department: F&B Administration
Shift: Variable
External Company URL: https://www.eldoradoresorts.com/careers
Street: P.O. Box 3290 / 100 Westlake Ave
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