Job Description

We are currently recruiting for two permanent Airport Retail Manager roles.

The main purpose of the position is to lead and motivate the team on any given shift across all categories/departments to maximise sales for the direct retail business for ARI in Dublin Airport. You will be accountable for a terminal wide approach to ensure that the retail operations team performs to the highest level both in terms of customer service and in terms of driving Sales and PAS on a shift basis.


  • 5 years relevant retail management experience
  • Higher level qualification in front line management/supervisory skills desirable
  • Strong people management skills
  • Proven ability to build strong working relationships, influence stakeholders and communicate effectively
  • Strong analytical skills and proven track record in delivering results
  • Excellent working knowledge of MS Office
  • Committed to ARI Values & ARI Way


Dynamic Leader

  • Be fully accountable for performance on a shift basis- take a helicopter view of shop operations while leading the team through visible presence on shop floor including satellite units
  • Ensure each Retail Department Manager and Retail Team Lead have a clear understanding of their objectives, both in terms of sales and people management both on a shift basis and via the formal PM process
  • Be a motivating presence on the floor, driving engagement of all staff via structured initiatives
  • Embed continuous improvement ethos and be active in creating, reviewing and implementing change to improve efficiency a
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