Job Description

The Patient Safety Officer is an integral member of the Tenet Quality and Patient Safety Department.
This position is responsible for leading, improving, monitoring, and sustaining adherence with the Tenet Operating System for Patient Safety. This includes:
• Successful adherence to patient safety policies and procedures, standard work process, improved patient safety outcomes, regulatory requirements and accreditation, and clinical measures as appropriate. The position implements and supports processes which drive outcomes based, evidence based, cost-effective and safe practices in the hospital.
• Reduces clinical risks at the point of care and mitigate those risks once they occur in collaboration with the Tenet Quality & Patient Safety Department.
• Implements and evaluates the effectiveness of the patient safety plan through tracking of multiple facility acquired conditions and through developing and reporting of other key performance indicators.
• Collaborates with the multiple facility CEO, CNO, COO, CMO, and DCQI to adhere to applicable federal, state, local regulations i.e. (The Joint Commission, EMTALA, FDA reporting, etc.) and will work closely with the multiple facilities CO in managing the quality of care domain of the compliance program.
POSITION SPECIFIC ROLE / RESPONSIBILITIES:
1. Develops and implements organization wide patient safety/risk management program with focus on proactive strategies to control and reduce facility acquired conditions
2. Facilitates enterprise wide patient safety program against annual plan (develops, monitors, evaluates plan).
3. Facilitates committees and rapid cycle initiatives.
4. Manages patient, staff, bio-ethical issues.
5. Serves as the facility designated risk manager contact for completion of interrogatories and other claim related documentation
6. Reports events to medwatch and follows other company, federal, and state required guidelines for reporting on adverse events.
7. Develops and implements enterprise wide patient safety/risk management program that effectively manages post even analytics, adverse event disclosure, and shared learning across the organization for prevention of ongoing events.
8. Establishes programs in collaboration with Human Resources on training all levels of staff in the organization on error prevention techniques
9. Coordinates with Process Improvement to execute robust process improvement and other auditing/monitoring process as part of reports to patient safety committee.
Approach to Work
1. Demonstrates a servant leadership approach to all work.
2. Demonstrates a transformational approach rather than transactional.
3. Demonstrates ethical behavior in decision-making and performance of job responsibilities
Reporting Structure
Position reports to the Director of Quality & Patient Safety with a dotted line to the Chief Nursing Officer. Position will work in partnership with the Hospital Administrative Team and the Hospital Service Center Quality & Patient Safety Department.
Education:
Must have Bachelor’s Degree (patient care related field preferred). J.D, or Master’s in Nursing
Work Experience:
1. At least 3 years of experience (five years preferred) with progressive responsibility working in a hospital quality/performance improvement and/or patient safety department
2. Experience leading interdisciplinary initiatives in process improvement or directly improving the reliability of healthcare delivery at the point of care.
3. Those at the novice (no experience) or beginner level (less than 3 years’ experience) must complete the National Patient Safety Foundation (NPSF) curriculum on patient safety within 120 days of hire.
Certification:
Certified Professional Healthcare Risk Management (CPHRM) [Preferred]
Job: _Corporate_
Organization:
Title: _Patient Safety Officer - San Antonio_
Location: _TX-San Antonio_
Requisition ID: _1805033730_
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