Job Description

About Venuemob

Venuemob is Australia’s leading online event booking marketplace, bringing together thousands of venue partners ranging from unique bars and specialty spaces to internationally renowned hotel chains. The company is backed by Singtel Optus and a number of highly-regarded angel investors. We make it easier for customers to find and booking spaces for all types of events, and make it easier for venues to manage their enquiries and bookings.


We are looking for a motivated Venue Sales Consultant to join our fun and dedicated team in Melbourne.


About the Venue Bookings Team

The Venue Bookings team are a tenacious and dedicated group that provide venue sourcing services for our corporate and individual clients.

We are deeply passionate about making it faster and cheaper for our clients to find the most unique spaces for their event. This involves providing recommendations, coaching clients through their options, and importantly, working with all of our fantastic venue partners to help them best sell their space! As such, every day is a mix between creative problem solving, sales and quality customer service.


Requirements

What you'll do

A key member of the team you will be responsible for the end-to-end cycle of booking venues, including:

  • Managing inbound and outbound customer sales activities, in order to help customers find their perfect venue.
  • Handling multiple and simultaneous sales inquiries across multiple channels (phone, chat, email)
  • Liaise with customers, corporates, venue partners, suppliers and key stakeholders to provide an exceptional level of service.
  • Maintaining and assigning leads, sales opportunities and customer intelligence data into CRM database.
  • Processing and following up of client proposals.
  • Attend training and venue presentations.


What you will bring to the role

We are looking for self-starters who are passionate about advancing the events industry, have deep empathy for our customers, as well as our venue partners.


  • Inbound/Outbound experience in a sales environment (event sales preferred)
  • Exceptional verbal and communication skills, attention to detail and passionate about customer service.
  • Strong organisational skills and experience managing a caseload of clients.
  • Excellent knowledge of venues and events is advantageous.
  • Demonstrated ability to quickly identify issues and clearly state solutions and/or make recommendations.

Benefits

What's it like to work at Venuemob?

We are a loud, hungry, and vibrant office. There are always tunes playing in the background, cake or cookies every few weeks, and beers on a Friday afternoon. Our offices are located within an inspiring co-working space, The Commons, that comes with a dog friendly policy.


Perks include:

  • A fun and social work environment
  • Strong health and wellbeing perspective (meditation, yoga held weekly)
  • Nurturing start up environment that encourages ownership of ideas and growth
  • Industry networking opportunities through regular venue site visits and social events.


If this sounds like you and you feel you have the skills and experience to meet the requirements of the role, please apply online today!

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