Data Sales Engineer, Thailand

Zoll Medical Corporation (Bangkok, ราชอาณาจักรไทย) ประกาศเมื่อ 13 วันที่ผ่านมา

ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

Purpose of the Job

We are looking for a talented candidate to complement our operations in the Thailand. Working directly with the Sales and Service teams, this role will be responsible for the installation, support and configuration of ZOLL Code Data products.

Job Dimension (Scope)

  • Installation, training and configuration of ZOLL Software and Hardware Solutions including but not limited to ZOLL Defibrillators, RescueNet 12 Lead, RescueNet Medgate, RescueNet Case Review, Remote Viewing and Defibrillator Dashboard.
  • Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
  • Responsible for the management of customer issues and familiar with escalation process
  • Support Sales/Marketing events in any demo setups and configuration
  • Act as primary support resource for existing customers

Job Requirements

  • Experience installing and upgrading software on servers
  • Experience with Virtual Environments like VMWare and ESX
  • Experience using remote troubleshooting
  • Working knowledge Microsoft SQL Server, Active Directory, DNS and DHCP server
  • Familiarity with SaaS applications
  • Microsoft Windows Server Installation and troubleshooting
  • Networking Experience including firewall principles
  • Working knowledge of Domain Certificates and Network Certificates
  • Fluency in English and Thai
  • Experience in providing support to sales organization that focuses on selling complex enterprise and hosted software solutions

Experience (Type, & years )

Minimum 3 in similar roles

Behavioural Dimensions ( Expected attitude)

  • Demonstration of problem-solving ability.
  • Knowledge and understanding of EMS & Hospital IS Systems would be an advantage
  • Basic security knowledge
  • Strong written and verbal skills
  • Professional Qualifications in Information Technology or equivalent

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V.

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