Service Sales Engineer

DKSH (Jakarta JK, Indonesia) 15 days ago

DKSH is the leading Market Expansion Services provider with a focus on Asia. DKSH helps other companies and brands actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since 2012, DKSH is a global company headquartered in Zurich. With 825 business locations in 37 countries – 800 of them in Asia – and 31,970 specialized staff, DKSH generated net sales of CHF 11.0 billion in 2017. The company a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth. DKSH was founded in 1865. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia and is deeply rooted in communities and businesses across Asia Pacific. Our success is based on our employees’ dedication and passion for their work.

Job Responsibilities

General responsibilities:
  • Promote and sell after sales service maintenance package and spare parts effectively
  • Prepare and followup quotations secure orders
  • Identify opportunities with existing and potential new cus mers, and determine plans for marketing activities promote extended sales coverage
  • Maintain the existing cus mers and build good relationship
  • Liaise with the technical team assist cus mer get solution, give the right recommendation, and solve the problem.
  • Find the lost boy cus mers, prospecting, and followup grow up After Sales Service business
  • Meet sales target
Leadership responsibilities:
Organize technicians for inspection program and paid service s that had been promoted

Job Requirements

Functional skills and knowledge:
  • Knowledge in machineries, control and drive, and electricity (medium high voltage) will be highly considered
  • Have a good command of written and spoken English.
  • Excellent presentation, communication and negotiation skills
  • Demonstrate a good working knowledge in assigned products/services and strong selling skills
  • Demonstrate basic analytical skills
Soft skills:
  • Good listener and a team worker
  • Ambitious with a strong commitment succeed
  • Willing develop knowledge and expertise
Education:
  • University degree in technical or commercial field or similar through experience
  • Mechanical, electrical or instrumentation & control engineering degree is preferred
Work experience:
Minimum two four years’ experience in a similar role

DKSH competency

  • Takes a broad view, sees ahead and translates strategy in action
  • Is self-driven and acts with a pioneering spirit
  • Strives satisfy our cus mers’ and clients’ needs the highest level by providing creative solutions and driving their business
  • Communicates effectively and efficiently with empathy, authenticity and esteem
  • Wins others over by negotiating skillfully achieve optimal results
  • Takes people seriously and acts with passion
  • Is optimistic and translates challenges in opportunities
  • Is able cope with and recover quickly from problems and setbacks
  • Takes charge and acts in a results-oriented way

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