Sales Force Effectiveness Lead (f/m/d) DACH

DEU - Smith & Nephew GmbH (Hamburg HH, Deutschland) Vor 23 Tagen veröffentlicht

Smith+Nephew is a portfolio medical technology business that exists to restore people’s bodies and their self-belief by using technology to take the limits off living. We call this purpose ‘Life Unlimited’. Our 17,000+ employees deliver this mission every day, making a difference to patients’ lives through the excellence of our product portfolio, and the invention and application of new technologies across our three global franchises of Orthopaedics, Advanced Wound Management and Sports Medicine & ENT.

For our site based in Hamburg, we are looking for a 

Sales Force Effectiveness Lead(f/m/d) DACH 

This is a unique opportunity to become part of a new and dynamic team of specialists that support our commercial teams. The position is part of a newly built function that support the commercial operations of Smith & Nephew DACH in the areas of Business Intelligence, SFE, Sales Operations and Pricing.


  • Support sales management with reports, dashboards and analysis of franchise and brand performance, strategic events, and sales pipeline

  • Synthesize analytics results to provide meaningful insights to business stakeholders

  • Principle point of contact for planning, selling processes and opportunity management including the use of any global tools and identifying additional training and skills gaps for the sales force to be executed by Commercial Training and Education

  • Lead cross-functional objectives to implement robust and effective segmentation and targeting processes for customer selection and prioritization using the CRM solution where it applies(The design is led and aligned at regional level, but execution in the cluster is led by this position.)

  • In close collaboration with the Sales Leaders, Finance- and HR business partners, lead the execution and improvement of the incentive and performance management cycles including business planning, target setting, incentive calculation and providing metrics and KPIs

  • Drive projects and provide sales force effectiveness input to the development of CRM, BI and other sales force effectiveness tools

  • Drive solutions to gather competitive intelligence data and metrics to support share analysis and the design and creation of strategic imperatives

  • Direct and indirect supervision of a small experienced team of sales operations analysts


  • Bachelor degree in business or related, project certification highly preferred 

  • 5+ years' experience working in sales, commercial excellence, data management or BI (commercial processes) preferably within the medical devices of healthcare industry

  • Sophisticate skills in MS Excel, Access and Powerpoint is a must  Hands on experience with reporting, dashboarding and data warehouse solutions

  • Demonstrate outstanding analytical and influencing skills combined with a strong service-orientation

  • Strong written and verbal communication skills in both English and German is a must 

We Offer 

  • A meaningful and newly built function to support our commercial operations in the DACH region 

  • Modern infrastructure and opportunities to further advance your career 

  • The opportunity to play a relevant part in a medical network and to further develop a company with an excellent reputation 

  • Company car from a German car manufacturer

  • Attractive compensation package and social benefits (e.g. 30 days annual vacation, flexible working hours, company and private accident insurance, job bike from JobRad, HVV ProfiTicket, discounts for +4000 sports activities) 

Find out more about our purpose Life Unlimited in this video.

If you are inspired by this opportunity, please submit your application (CV) to our career portal

Smith & Nephew GmbH, Merve Krabbenhöft, Talent Acquisition Specialist, Friesenweg 4/Haus 21, 22763 Hamburg 


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