Job Description




To actively contribute to the company vision of making holiday dreams come true by achieving defined sales targets through management of a sales team including assisting with staff development and retention and maintaining positive internal and external relationships.

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

  • Effectively administer and openly support all Company and sales policies and guidelines
  • Deliver the required sales targets
  • Represent the Company in an ethical, moral and professional manner
  • Train, educate, and monitor the performance goals of all sales employees
  • Monitor the performance of sales consultants and take corrective action where required
  • Maintain a professional approach while participating in or conducting meetings
  • Acknowledge the achievements of team members
  • Share the role of presenter/trainer as required
  • Lead by example in both professional and personal conduct
  • Adhere to industry and Company best practices
  • Support marketing programs and educate sales staff on the marketing strategies
  • Establish a positive team attitude towards exceeding site generated lead objectives
  • Actively participate in management duties, training sessions and sales meetings and provide on-site support to sales employees
  • Ensure the sales team maintains a positive interface with all on-site and corporate departments and actively support Developer Representative recommendations
  • Develop community relations between the Company and the neighbourhood
  • Utilise sales, marketing and fiscal reports to assist in managing the site on a profitable basis
  • Provide a safe and healthy work environment for all employees and guests
  • Stays current with required government licenses
  • Ensure all employees stay current with required government licenses, work permits, etc.
  • Build, develop and manage an engaged  team with a  Count on Me!  attitude and living our core values of Integrity, Leadership, Innovation and Growth
  • Provide regular coaching, mentoring and feedback to the team to ensure continued development and identify training needs
  • Establish service quality standards based on internal customer requirements
  • Identify trends/root causes and take action to ensure desired results are achieved
  • Develop and sponsor initiatives that foster open communication




  • Excellent English communication skills, and active listening skills
  • Minimum 3 years experience in management of timeshare sales environment in the Asia region
  • Sound leadership ability, including motivating, coaching and performance management
  • Ability to conduct effective meetings
  • Knowledge and application of sales techniques such as building rapport, needs/values selling, negotiating, and closing the sale
  • Sound problem solving and negotiating skills
  • Positive and enthusiastic attitude
  • Works independently, as well as a team player
  • Presents oneself as a professional role model
  • Ability to works effectively with all levels employees and guests
  • Ability to recognise financial trends and their application to the business
  • Working knowledge of computer software and sales applications
  • Excellent written and verbal communication skills including the ability to build relationships with key stakeholders across all levels of the business
  • Demonstrated empathy and the ability to build upon other people’s ideas
  • Proven ability to implement alternative methods to achieve goals in the face of obstacles
  • Ability to meet tight reporting deadlines without compromising quality



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