In a Nutshell
This gig is all about achieving agreed sales targets by identifying and gaining new members and ensuring complete member satisfaction in all interactions.
A day in the life of...
- Identify and gain new members through a sustained approach to daily activities including cold calling, retention calling, outreach and following up referrals and leads.
- Understand each prospect’s objectives, buying criteria and decision making processes and form genuine and long-term relationships.
- Create a flawless experience for each new member by providing a non-intimidating sign-up process and a thorough set-up so they don’t incur any bumps in their first attendance.
- Partner with the Club Manager to negotiate major deals within guidelines, maintaining contact with key corporates and identifying and steering opportunities for further growth.
- Conduct presentations and coordinate the preparation of proposals for corporates.
- Regularly report actual performance to budget, with variance analyses and revised projections.
- Coach, develop and motivate the sales team to achieve agreed targets.
- Stay on top of sales admin to ensure seamless administrative processes.
- Advocate safety and ensure an overall safe environment for members and team members.
- Liaise with the HOD (“Head of Dept”) team to assess, monitor and improve sales strategies and support the team where possible.
To land this gig... and your ongoing mindset
- You have 2 years relevant leadership experience ample relevant sales experience
- You know how to lead a team to success
- You are people-focused.
- You’re warm, honest and genuine.
- You listen intently.
- You speak eloquently.
- You are driven. You’re perceptive, you ask questions and you strive to understand.
- You enjoy solving problems. You don’t get flustered easily.
What success looks like
Be Yourself – be who you really are
Go Together – work together as one team
Work Hard – jump in and get your hands dirty
Dream Big – reach for the sky
And the additional key result areas for you…
Employee Experience – Provide sales strategy and training… in a way that maximises our employee experience
Member Experience – champions the corporate relationships to maximise love levels
Financial Performance – surpass sales targets, conquer PT predictions at point of sale and boost memberships.
What we offer you
- One of the world’s most recognised and exciting brands
- A culture that’s all about making exercise irresistible
- An journey mapped out for you to develop your career
- A place where you can let your personality shine
- A free membership for you to workout at our clubs (and one for your buddy after 12 months)
- Discounted personal training
- Special deals with our retail and service partners
- Paid parental leave to spend time with your new little human
- Paid training and regular personal and professional development
- Fun. It’s part of our success. We prefer smiles to graphs. We like to be human rather than corporate.