Job Description

Sales Manager

About Cochine

A luxury home fragrance   brand   (selling in   leading department stores in Asia, Europe and US ) is   recruiting a Sales Manager to   help implement its global sales strategy . This is a full time position, based in the   company’s   head office in Central, Hong Kong .  

Highlights

This   role will be responsible   for working with our Founder and Managing Director and retail partner teams around the world to provide a strong support function.  You will have a Sales Executive as a direct report and will be part of the team to l ead   t he extensive   global sales expansion   through   focused lead management, sales and marketing support.  

The role will also oversee management of the   e-commerce   customer service and sales requests, liaising with our distribution partners to ensure smooth order processing.   Online is a big growth sector for the business and this role will be   part   of driving this growth.  

At Cochine you will take   our sales partnerships seriously but you will   also have fun working with the   dynamic   team .

Responsibilities include:

Sales Manager , Luxury Goods Company

Preparation and management of global strategic sales development plan together with Founder and Managing Director including:

  • Developing structured plan to build Cochine in all markets world-wide through distributer, wholesale and travel retail channels  
    • Researching global markets to understand operators and retailers in our sector.
    • Directly contacting and establishing partnerships with new potential distributers in key markets worldwide- including Asia and Middle East.
    • Working with agent in UK / Europe to expand Cochine’s retail stockist base including key department stores in leading UK / European cities.
    • Developing our sales distribution in China
    • Working with our distributer in USA
    • Managing our hotel amenities business with world-wide hotel management partner and developing retail spa business.
    • Senior management contact of key accounts  
  • Preparation of annual sales budget and marketing support plan.
  • Managing weekly sales plan and forecasts to ensure sales targets met.
  • Working with internal team on new product development plans.
  • Working with internal team on competitor analysis including: pricing / new product development / market launches / competitor promotional activities / sales channels.
  • Pricing and margin management.
  • Drafting monthly sales report.
  • Drafting quarterly investor sales report.

Direct Report:  Management of Sales Executive in client service and support to oversee  

On-line sales support:  ordering and general customer service.

Client liaison to secure and administer:

  • Monthly sales / sell-through reports from key distributers
  • Orders including management of order processing (invoicing and delivery, etc.).  N.B.  Order processing managed through DEAR system.​
  • Product training support
  • Manage the global client database file updating new leads and existing clients
  • General sales administration and customer service
  • Assist in quarterly   stock   take   in   HK and Macau   Spa accounts
  • Assist   with events (trade show/fairs) occasionally

Skills & Qualifications

  • Strong understanding of luxury brand values  
  • Organised and self-motivated
  • Ability to multi-task
  • Ability to work a utonomous ly   but   also work as   part of a small team with “can do” attitude
  • Fluent written and spoken English   and mandarin   if possible  
  • Knowledge and use of excel and power point
  • Data-friendly, customer-friendly

Start date:

ASAP


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