Job Description

Objectives

Achievement of territorial sales budget, profit and market share in line or exceeding company’s objectives through execution of approved Sales and Marketing Plans and effective control of assigned territories.

Principle Responsibilities

1. Sales achievement of assigned territories.

a. Meets or exceeds established annual sales quota.

b. Initiates sales process by prospecting, scheduling of appointments, conduct sales presentations, understanding business needs, develop proposals and sales closure.

c. Expands sales in existing accounts by introducing additional solutions and services and /or develop new and innovative applications.

d. Closes sales by building rapport with potential customers, expounding on the benefits of BU solutions and service capabilities; overcoming objection, etc.

e. Proactively keeping up to date on product knowledge and market trend by participating in educational opportunities offered by S&N or other appropriate channels.

2. Maintenance of customer database.

a. To update key customer data

b. Identifies market potential by qualifying accounts

c. Contributes information to market strategy by monitoring competitive products and feedback from end users

3. Maintain good relations with all external and internal stakeholders.

a. Accountable for customer satisfaction and providing high quality service

b. Identifies market potential by qualifying accounts

c. Responsible for keeping commitments in a timely manner and resolving issues promptly

4. Thorough knowledge on competitors’ activities.

a. Be familiar with competitors’ strategies and product features/benefits and contributes information to market strategy by monitoring competitive products and feedback from end users

b. Provide feedback on market information with regards to competitors activities, product pricing, SWOT in reports and sales meetings.

5. Effective planning and execution of action/promotional plan.

a. Good territorial and sales management of all assigned accounts

b. Operating expenses to be kept to budget.

6. Code of Conduct – Compliance training

a. Complete mandatory compliance training by the defined dates as required

b. Training and review on all new guidelines, SOPs and revised version of Code as issued.

c. Uphold good image of company and take care of its assets

Smith & Nephew is a global advanced medical technology business. We support healthcare professionals in more than 100 countries to improve the quality of life for their patients. Since 1856, when our founder T.J. Smith developed a new method for refining cod liver oil, and in World War One when his nephew led the supply of wound care products, to the present day, Smith & Nephew continues to pioneer health solutions.

Through our market leadership positions in Sports Medicine, Trauma, Orthopaedic Reconstruction and Advanced Wound Management, our 16,000 employees continue to improve outcomes and expand access, constantly striving to create value for healthcare professionals, patients, payers and shareholders.


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