Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
The Digital Sales organization is an organization with a charter to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses. This organization is at the forefront of establishing a new sales model leveraging modern technology and big data and analytics to drive impactful demand response and targeted sales coverage. The Digital Sales Representative – Cloud Acquisition role is focused on working with Microsoft’s account teams to identify and drive opportunities in targeted workloads. The key goal of this role is to increase incremental sales volume through the generation of new opportunities that result in additional customer revenue. As a Digital Sales Representative, you will work closely with Specialists and Partners to plan and execute account coverage and campaign strategies to unlock new sales opportunities in our managed accounts. The role is adept at understanding the needs and process pains of customers to identify opportunities where Microsoft solutions can add long-term value.
Engage with Enterprise and Corporate managed account customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies
Effectively turn prospects and qualified Account Based Marketing leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
Identify and explain how businesses across industries, company sizes and types can meet a new bar for excellence and reinvent themselves to compete in the next decade by embracing Microsoft’s technologies
Position competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios
Demonstrate verbally, in writing and through live product demos, how customers can capture value and envision their future with Microsoft’s technologies
Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) and collaborating with Technical Specialists
Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship
Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections and negotiating success
Meet and exceed customer acquisition targets; accurately forecast sales, pipeline and usage for the products and solutions in your scope
Work in a fast-paced, collaborative and dynamic teaming environment with Technical Specialists, Sales Representatives and Territory Channel Managers to effectively manage opportunities and pipeline through the sales cycle
Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers maintain high daily activity, minimum ~60-90 activities/day
Present action plans and results to management and use appropriate escalation techniques to stay on top of goals and objectives
Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience
Remove roadblocks to deployment and drive customer satisfaction