Sales Support

NPST (Ranchi, JH, India) 13 days ago

We are looking for a Sales support to join our team. Resource needs to provide support to sales representatives in respect to customer coordination and data collection and prospect queries. Our ideal candidate is an professional with knowledge of sales and customer service best practices. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

Responsibilities

  • Support sales and operation team in customer acquisition
  • Provide assistance for customer onbaording, account statuses and relevant problems
  • Coordinating with customer for collection of data and support with regards to software queries
  • Stay up-to-date with new product and feature launches and ensure sales team is on board
  • Review pending orders and specific customers requests to ensure excellent customer service and customer experience
  • Suggest sales process improvements

Requirements

  • Proficiency with MS Office Suite, particularly MS Excel
  • In-depth understanding of sales principles and customer service practices
  • Good communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills
  • Graduate and above

Benefits

Company - NPST

Vertical - TimePay (www.timepayonline.com)

Location - Ranchi

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