Job Description

JELD-WEN is going through an ERP transformation, implementing SAP across our global organisation.  An exciting and challenging opportunity has become available for an SAP MM/PP Analyst to be part of our SAP Support team in the Australasian region. The position reports to the SAP Support Manager.

Major responsibilities of the role include:

  • Provide functional and technical support of our existing ECC6 business units and future S/4HANA global template sites.
  • Adopt best practice processes and procedures to manage BAU environment (e.g. ITIL).
  • Partner with key users to address issues, challenges and opportunities for system improvements.
  • Manage or contribute to key projects and activities, ensure that they are delivered on time and within budget.
  • Contribute to a collaborative and engaged high performing team.
  • Work closely with key stakeholders, peers and vendors to deliver effective and efficient service to the business.

To be successful in this role the ideal candidate will have:

  • Tertiary qualifications in IT.
  • 3+ years SAP MM and/or PP experience.
  • Experience in effectively transitioning support from deployment teams.
  • Experienced with adopting ITIL operational processes.
  • Passionate about problem solving and delivering positive customer experience.
  • Proven ability to manage and juggle competing priorities.
  • Excellent communication and rapport building skills with key users, managers and peers.

This role will give you the opportunity to work within a well-respected and stable business, with a strong team culture and a leader in their industry. The role will provide the successful candidate with the opportunity to be at the start of a global transformation supporting a core business system for our organisation.

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