Job Description

Summary of Role
Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, compliance and governance strategies. We also provide Specialty consulting services including clinical/health management program design, pharmacy solutions, disability/absence management strategies and claims audit services. Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings.
The Role
You will play a key role by serving as the Scrum Master for one or more software development teams, assisting and facilitating all aspects of the software development process to ensure successful delivery to our business and external clients. You will collaborate closely with the Product Owner and team members, manage scrum ceremonies, track and remove impediments, coach team members, and advance the state of the art of software development for your teams. You will collaborate with other Scrum Masters to share best practices and develop new standards for H&B Technology. You will be responsible for the successful execution and completion of several technical healthcare benefits related projects and initiatives.
Drive superior, consistent project management for concurrent software projects which includes the following:
Manage release plans, and detailed timelines of stories, milestones, and resource availability to help project teams achieve their schedule commitments.
Assist with establishment of project management processes and ensure that they are followed consistently across projects
Identify, track and monitor issues. Facilitate their resolution as needed.
Minimize exposure and risk throughout projects by proactively identifying, mitigating and managing risks.
Set and continually manage project expectations with team members and other project stakeholders
Track and report on performance of teams against project goals
Build and demonstrate knowledge of the healthcare benefits consulting business
Prototype reports and solutions, establish and deliver on project milestones/plans and institute and execute data quality guidelines to ensure the highest quality of project material, deliverables, data analysis and reporting
Communicate effectively amongst the team and to stakeholders external to the team
Contribute to the development of new health benefits analytics, tools, applications and approaches
Responsible for project managing a team that includes developers, testers, and analytical resources delivering on project plans
Support team members to ensure that project guidelines are met
Build relationships internally and collaborate effectively with cross-functional teams
Open change tickets, attend Change Approval Board meetings, and ensure that changes are documented and communicated effectively
Develop expertise in existing portfolio of applications. Respond to RFPs and other queries from clients or internal consultants on application security, risk and other characteristics.
Work within established time frames and budget to deliver assigned projects
The Requirements
+ Seasoned Scrum Master, preferably in the healthcare industry
+ Strong technical, project management and organizational skills
+ Demonstrated experience interfacing between various technical teams
+ Experience with processes of process improvement, change/scope management, conflict resolution, resource planning and utilization
+ Able to work independently as well as cross-functionally in an organization to successfully implement projects
+ Excellent verbal and written communication skills; high attention to detail; ability to clearly and confidently explain new concepts to audiences
+ Proficient in the use of agile Project management software(e.g. Azure DevOps, Jira, Rally, MS Project)
+ Proficient in tools such as Microsoft Excel, Word, Outlook and Power Point. Ability to quickly learn various software applications.
+ Demonstrated excellent interpersonal skills including verbal and written communication and the ability to work collaboratively in a team environment
+ Knowledge of database design, application development, and integration methodologies
+ Knowledge of Agile (Scrum preferred) Software development process
+ Bachelor's Degree in Information Technology, Mathematics, or a related field
+ PMP, CSM or related certifications are a plus.
The Company
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees
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