Req ID: 100600
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a NETWORK SECURITY ADVISOR to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
The Network Security Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers’ network security environment.
Implement Network Security solutions and provide operational support in a customer environment.
Will provide technical escalation to L2 support engineers
Provide Oncall support for high severity incidents in a 24x7 environment
Detect security issues, create customer tickets and manage problems until closure.
Act as point of escalation for the Network Security team and collaborate with internal NTT Data services support teams to ensure timely resolution of issues.
Ensure that Service Level Agreements and operational standards are met.
Perform system maintenance, checkups and maintain current documentation.
Provide resolution plans for device issues.
Propose service, process and technical improvements to management.
Drive for results
Ability to grasp complex issues to arrive at optimal solutions
Strong ethics and integrity
Flexible to changing needs of customer , account and team
Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus.
Mid-level experience and proved knowledge in atleast 3 of different network security products likes Firewalls (Cisco, Checkpoint, Palo Alto, Juniper, Sonicwall), Content Filtering (Bluecoats, Websense, McAfee Web gateway) and IDS/IPS (Cisco Sourcefire, McAfee, Tipping Point, Snort)
Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.)
Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory.
At least 2 mid-level certification in Network security from any of the vendors like Cisco, Checkpoint, Juniper, McAfee, BlueCoat, SourceFire (CCNP, JNCIs, etc)
Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security team
Clear understanding of Windows and Linux operating systems
6+ years of network troubleshooting experience and at least 2 years Network Security administration and design experience
Bachelor’s degree or equivalent experience
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.