About Four Seasons Hotel Madrid:
Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid and scheduled to open its doors in early Spring 2020.
After a careful restoration, Four Seasons Hotel Madrid, will be home to 200 guestrooms including 39 suites, three restaurants and bars including an expansive roof terrace, a cutting-edge Spa, stylish function spaces and luxury retail.
The Role of Security Supervisor:
Four Seasons Hotel Madrid is looking for a Security Supervisor to join our pre-opening team. The Security Supervisor is responsible for managing the day to day security operation and ensuring the safety and security of all guests, residents, employees and property. The role includes risk, loss management of the property, as well as taking a lead in Work place safety and life/fire safety systems, preventing situations that could jeopardize the safety and operation of the hotel.
Supervise the shift safety & security operations, ensuring adequate patrol patterns and frequencies are maintained to ensure the safety and security of guests and associates
Responsible for checking all fire, life safety equipment are within the expiry limits (such as hand held chemical extinguishers etc)
Ensure prompt reporting of maintenance issues by safety & security officers as they record them during their patrols.
Conduct random bag inspections of associates entering and leaving the building. Ensure asset removal policy is adhered to, to prevent hotel assets being removed from the hotel without the proper authority
Maintain perimeter patrols at points of entry and egress to ensure that all people within the hotel environs have a genuine purpose and are not loitering or are present for other reasons.
Regularly attend to the common area where guests present and make guests feel delighted and secured. For examples, greeting guests at the club lounge, holding doors at the entrance, assisting with deliveries when necessary
Take appropriate action to resolve guest complaints. Communicate with guests in a manner, which promotes goodwill, trust and satisfaction
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Our ideal Security Supervisor:
As an ambassador of Four Seasons, our ideal Security Supervisor candidate will have strong leadership and communication skills and good problem-solving ability. Applicants are required to have two years experience of public or private security in a supervisory/managerial capacity. A T.I.P Director of Security is required. Applicants also are required to have a flexible schedule and the ability to work all shifts, weekends and holidays. First Aid, CPR and Defibrillator Certification is also preferred. Must have the legal right to work in Spain and have fluency in English and Spanish.
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”