Job Description

We’re currently looking for a Senior Account Manager with 5-7 years of digital marketing experience to work in our Tempe office. This is a strategic role in account management that will primarily involve building client relationships through regular, proactive and value-added communication, driving account strategy, campaign execution, and finally, team leadership and development. This is not a sales role.
Candidates should be familiar with all aspects of online marketing and be able to show a track record of successful outcomes with account management, performance and leadership.

+ Develop best-in-class digital marketing solutions for clients based on their goals and objectives
+ Account and campaign strategy development, ongoing results analysis, optimization and strategy refinement
+ Driving and delivering flawless client service by maintaining exceptional relationships with key decisions makers
+ Account direction and management including setting client expectations, project plans, budgeting and forecasting, and overseeing quality and accuracy of deliverables
+ Manage a team of interactive marketing professionals, create development plans and track training progress and opportunities for growth
+ Prepare for and attend all client and internal meetings, present reports, and daily communication with client
+ Research and pursue opportunities for client growth
+ Creation of proposals, monthly reports and work orders
+ Assistance with research and presentations for new business development as necessary
+ Embrace thought-leadership by staying up-to-date on industry news, technology trends and best practices
+ 5+ years of digital marketing experience (working with cross-functional teams is a plus)
+ A solid understanding of the dynamic interactive marketing industry (marketing principles, web development, measurement and analytics, internet technology, UI/UX, content strategy, etc.) and the ability to “connect-the-dots” across channels and touchpoints

+ An exceptional work ethic and the willingness to go above and beyond to get the job done while maintaining a supportive, empowering and positive attitude.
+ Takes initiative to innovate and solve problems without direct supervision and/or direction

+ Strong analytical skills and business acumen are a must along with the ability to be detail- and deadline-oriented while managing multiple projects

+ Integrate and analyze data from all forms of online media including paid search, organic search, display, email, social media, etc. to make decisions, optimize accounts and accomplish clients’ high-level goals
+ Direct experience with PPC, SEO, social media advertising, and email campaign strategy and execution.
+ A proven track record of account management experience and/or team/department leadership experience with experience managing a team

+ Solid understanding of UI/UX including, but not limited to best practices, tools, conversion rate optimization, A/B and multivariate testing, etc.
+ Exceptional written and verbal communication skills
+ Working knowledge of Google Analytics, Google AdWords, Microsoft Office product suite
Lucid Agency focuses on delivering the absolute highest quality digital marketing and technology solutions to results-driven organizations. We are a collaborative team of problem solvers comprised of passionate, forward-thinking individuals on a mission to do right by our clients. We’ve been ranked in the top of “best places to work in Phoenix” for four years because we value our employees and strive for a strong work-life balance. If you see the value of a team-based environment where being motivated by and learning from your colleagues is a daily occurrence, then Lucid Agency may be for you. Compensation will be a competitive salary based on your past experience and what you can bring to the table. Other benefits include paid health insurance, 401k, flexible paid vacation and sick days, short- and long-term disability plans, the ability to work remotely on Fridays, a great team, a fully stocked bar cart and cold beer in the fridge, plus much more.
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