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EU Information Management Specialist - Senior Analyst

7 days ago: Enterprise Holdings

Job Description

Add an annual turnover of $24.1 billion to a rental and leasing fleet of over 2 million vehicles spread across over 10,000 locations worldwide and you get Enterprise Holdings – a business that’s grown into the largest global mobility provider in the world.

EU Commercial Management Team has a fantastic opportunity for an EU Information Management Specialist based in Nottingham.

The EU Information Management Team are responsible for maintaining information relating to our network, fleet, policies & products across EMEA in our global systems for all brands.

In this new EU role, reporting to the EU Information Management Team Supervisor/ Manager, the EU Information Management Specialist is responsible for assisting the Team Supervisor/ Manager with the co-ordination, implementation and maintenance of all Enterprise, Alamo & National data across EHI global systems.

The IM Specialist is accountable for quality control of all information and exceeding service level agreements with the IM team’s internal customers.
+ Assisting the Team Supervisor/ Manager with the management of the Team
+ Co-ordinates the resource planning, priorities and forecasting
+ Represents the EU IM Team on internal projects
+ Measures the team’s performance within its service level agreements and quality KPI’s
+ Ensures customer facing policy, fleet, station, coverage, product and service content is reviewed regularly to ensure it complies with our internal and external regulatory commitments
+ Develop and manage processes to ensure clear definitions of policy, product & service content is displayed to our customer across all systems
+ Works closely with the Information Management Team in St Louis to ensure the team adheres to global procedures and remains aligned on any global strategic initiatives
+ Support our countries & other areas of the business to drive forward the implementation of new products and services for our customers
+ Other special projects as required
+ Must have detailed Information Management related knowledge of Odyssey, LRD, Account Maintenance and IM Fleet
+ Must have strong people management skills
+ Must have experience with working with franchise partners
+ Must be an excellent communicator
+ Must have an exceptional attention to detail
+ Knowledge of reservation, rental and billing interfaces is preferred
Salary: Competitive + Bens
Hours: 40 per week, Monday - Friday

External Company URL: www.erac.com
Requisition Number: 2019-277958
Add an annual turnover of $24.1 billion to a rental and leasing fleet of over 2 million vehicles spread across over 10,000 locations worldwide and you get Enterprise Holdings – a business that’s grown into the largest global mobility provider in the world.EU Commercial Management Team has a fantastic opportunity for an EU Information Management Specialist based in Nottingham.The EU Information Management Team are responsible for maintaining information relating to our network, fleet, policies & products across EMEA in our global systems for all brands. In this new EU role, reporting to the EU Information Management Team Supervisor/ Manager, the EU...