Senior Associate - System Specialist - Data Centre Operations - GTS - Hong Kong

PricewaterhouseCoopers China Holding Limited (Hong Kong, Hong Kong) 3 days ago

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Senior Associate

Job Description & Summary

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist - Practice Support team focuses on managing the design and implementation of technology infrastructure within PwC, developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth.

Job Description

- Provide technical support services including: data Centre operations & supervision, equipment maintenance and service provisioning

- Responsible for deploying and maintaining a wide variety of machines and services, and provide assistance to Senior System Specialist

- Provide high level support for Linux servers – on prem and on Clouds

- Perform regular patches update for Linux/Windows servers

- Perform daily backup to maintain data integrity
- Incident handling, problem troubleshooting and escalation to upper tier
- Monitor performance and ensure network & system availability

- New technology - To study the product portfolio and maintain a good basic level of technical know-how
- Providing Level-2 support and troubleshoot
- Handling ad-hoc task

Requirements:

- Experienced in supporting a broad portfolio of IT and infrastructure work streams simultaneously (hardware and software): projects, strategic initiatives, BAU technical support/service operations, etc
- Customer-focused, proactive and approachable with a service-oriented manner; comfortable working independently with very limited supervision
- Ability to work under pressure, sometimes for long unsocial hours
- Ensure that problems are managed, and escalated efficiently with the minimum disruption to the business
- Hands on experience with Public and Private Cloud maintenance and support
- Experience on Private Cloud Technologies (ESX VSI/VDI)
- Experience on Operating system engineering (Windows, Linux, & ESX)
- Experience on Data Analytics and reporting
- Data retention and recovery
- At least 5 years’ of related experience
- Fluent communication skill in both written and spoken English, and Chinese (Cantonese and/or Putonghua)

The PwC China (including Mainland China, Hong Kong, Macau) does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of PwC China (including Mainland China, Hong Kong, Macau). PwC China (including Mainland China, Hong Kong, Macau) is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the local law.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date


Senior Associate - System Specialist - Data Centre Operations - GTS - Hong Kong

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