Marketplace Merchandising Senior Associate (Jakarta Pusat DKI Jakarta, Indonesia) 16 days ago

Cekaja’s team is looking for a highly customer-centric and motivated individual to help manage the processes that position our marketplace products to Cekaja customers. You will have the opportunity to manage the day-to-day programs that ensure Cekaja is providing the best customer experience possible when it comes to how our customers interact with our financial products. Ideal candidates will have a passion for continuously raising the bar and challenging the status quo.

As the marketplace merchandising senior associate, you will own the end-to-end implementation process of the promotions that our partners run on the Cekaja Marketplace.

Main Responsibilities Include , But Are Not Limited To

  • Champion and drive optimisation efforts across stakeholders from marketing, commercial and product teams
  • Develop and track key performance metrics using Excel, SQL, and other internal C88 systems.
  • Drive analysis and insights to identify existing gaps
  • Identify opportunities to improve processes, including driving automation, and increasing overall team efficiencies
  • Understand local customers needs, develop clear customer communication materials that help increase our platform efficiency for users.
  • Ability to present complex information in a clear and concise manner to leadership both verbally and in writing.
  • Create regular and timely program update, define and track performance metrics, and drive operational excellence.
  • Review and optimise the funnel user experience for increased conversion
  • Excel in a working culture where accountability, transparency, and collaboration are the norm and where rapid deep dives into data and financial performance is a standard operating practice.
  • Rationalise and influence the product roadmap for the marketplace website enhancement

Preferred Qualifications

  • Ability to independently own and manage a strategic program by defining and executing on key deliverables and outcomes
  • Demonstrated skill at building relationships and an ability to influence others
  • Demonstrated business judgment as well as ability to think creatively, analyze quantitatively, problem-solve, scope business requirements and prioritization.
  • Excellent verbal and written communication and collaboration skills
  • 3+ years of progressive responsibility in online merchandizing roles
  • High threshold for working in an ambiguous, fast paced environment
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