CDI - SGP&C - Senior Claims Adjuster CDI - SGP&C - Senior Claims Adjuster Paris, FR Feb 25, 2021

SCOR (Paris, France) Publié il y a 1 jour

Paris France (FR) 


CDI - SGP&C - Senior Claims Adjuster 



          About SCOR         

SCOR, the 4th largest reinsurer in the world, provides insurance companies with a diversified and innovative range of solutions and services to control and manage risk. Using its experience and expertise, “ The Art & Science of Risk ”, SCOR provides cutting-edge financial solutions, analytics tools and services in all areas related to risk – in Life & Health insurance as well as in P&C insurance. Our specialist teams operate in over 120 countries, developing value added and innovative products and services and making long-term commitments to their clients, namely insurers and large corporations.
SCOR's aim, as an independent global reinsurance company, is to develop its Life and P&C business lines, to provide its clients with a broad range of innovative reinsurance solutions and to pursue an underwriting policy founded on profitability, supported by effective risk management and a prudent investment policy, in order to offer its clients an optimum level of security, to create value for its shareholders, and to contribute to the welfare and resilience of Society by helping to protect insureds against the risks they face.

- Department


- Job Summary

To provide an efficient and effective claims service which meets the identified needs of customers and which supports the business plan by handling and coordinating to the highest technical standard claim related duties, in order to achieve for cedants and the Company the most cost effective settlement of those claims consistent with SCOR’s claims handling philosophy and our customer focused approach.

As a member of SCOR Global P&C’s worldwide Claims Department the Claims Adjuster will 

  • Adjust high value and complex Non-Life and Non-Bodily Injury Reinsurance Claims emanating from the business underwritten in Paris, with initial responsibility for the ‘Paris I’ (French and BeLux, Property and General Casualty) and Decennial / IDI books of business and
  • Provide support to the Paris bodily injury, including the adjustment of losses for specified clients and visits/audits, as required and determined

- Key duties and responsibilities

  • Evaluating, developing, reporting on and resolving complex and/or higher value individual claims, ensuring Head of Paris treaty Calims and Underwriters are advised of any contractual/legal issues
  • Approving financial transactions on claims within his/her authority
  • Collaborating and assisting in account management, often with other internal department representatives
  • Analyse loss and expense trends on loss portfolios and assist in the development and implementation of plans to improve results
  • Support delivery of annual audit plans, providing detailed oversight of the cedants claims processes and advised losses together with marketing support relating to clients and brokers. Attendance and participation will be required at audits/meetings, initially alongside other team members with a view to individual meetings with clients and on individual losses when determined and appropriate.
  • Travel will be required, including trips to clients (in France and potentially overseas), with Underwriters and other Paris based claims staff, in the implementation of auditing and marketing plans.
  • Anticipate client needs and expectations and deliver superior customer service
  • Work effectively with others within the claim department, particularly with other Claim Experts/Managers, Claims Operations and those within the Technical Accounting, to ensure prompt turnaround and response to clients
  • Work closely and effectively with other internal stakeholders including Underwriters and Actuarial, providing support and insight when required and appropriate
  • Liaise and support the claims departments in other SCOR EMEA hubs/branches as required and appropriate
  • Perform detailed research and analysis on individual topics, as directed by Senior Claims Management, and produce report/s detailing findings and making recommendations when required and appropriate
  • Assist in the analysis and reporting of large complex losses and events, including assisting in the co-ordination / production of LLNs, ensuring accuracy of advised figures especially where an accumulation of exposures has been identified
  • Assist in broad analysis of the claims portfolio, including monitoring of potential exposures (‘watchlist’) and reviewing appropriateness of reserves (including ‘statics’)
  • Monitoring and quarterly testing of ICS controls
  • Keep abreast of claim and industry developments/trends in order to maintain a high level of expertise
  • Assist in ensuring that globally aligned processes and procedures are adhered to, identifying opportunities for improvements, thereby enabling a move towards a more aligned and efficient operating environment
  • Liaise and support the claims departments in other SCOR EMEA hubs/branches as required and appropriate
  • Demonstrate commitment for achieving team objectives and plan and adjust work activities accordingly
  • Participate in projects as required 
  • Manage company resources responsibly and effectively

- Required experience and competencies

5-10 years of experience required

  • Excellent technical knowledge of legal principles, policy wordings and insurance market practice relevant to the handling and reserving of claims;
  • Excellent working knowledge and experience of local and exposed territories;
  • Good IT skills including Word, Excel and Power Point.

- Personal Competencies

  • Trustworthy, honest, high ethical and personal standards;
  • Outcome focused, self-motivated, enthusiastic and energetic;
  • Excellent interpersonal and communication and negotiation skills;
  • Collaborative , teamwork attitude;
  • Good analytical skills with attention to detail;
  • Comfortable with dynamic and fast paced environment;
  • Can promote the SCOR Global Claims Service.

- Required education

  • University degree or equivalent further educational qualification from a recognised university or college or alternatively, solid working experience in the industry;
  • Relevant professional qualification (preferred but not essential);
  • Further vocational training as appropriate

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CDI - SGP&C - Senior Claims Adjuster CDI - SGP&C - Senior Claims Adjuster Paris, FR Feb 25, 2021

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