Job Description

Position summary
Deloitte Digital – Microsoft Dynamics CRM - Senior Consultant  
  • World-class learning and leadership programs
  • Flexible work arrangements – work in a way that suits you best
  • Pathway to Partnership – receive support and mentoring to progress your career

What will your typical day look like?
As the CRM Senior Consultant in our award winning Deloitte Digital team, you will shape innovative solutions based on Microsoft Dynamics CRM, resulting in end to end digital projects which help customers in achieving their outcomes. This role will require you to develop deep understanding of our clients’ processes and typical business needs.
You will be responsible for working with clients and the team in delivering end to end CRM Solutions. Key responsibilities will include:
  • Design conceptual architecture and technical solutions that leverages the most innovative Microsoft technologies
  • Support the team as Subject Matter Expert on Dynamics CRM projects
  • Support the team to ensure that project quality meets standards
  • Manage partnerships with cross-functional teams to ensure consistent, positive client interaction
About the team:
A Digital, Customer & Marketing consultancy with the backing of a top-tier firm. Deloitte Digital is where business, creativity and technology intersect to craft beautifully seamless experiences that deliver business outcomes. With a wonderful mix of designers, strategists, technologists and makers, we are a powerhouse committed to transforming experiences and making an impact that enriches people’s lives.

Enough about us, let’s talk about you. 
  • You will have strong Dynamics CRM Experience with the ability to connect with clients and lead teams to hit your goals. 
  • You must have an understanding of industry-standard business practices supported by Dynamics CRM and an understanding of Microsoft ecosystem partners in the Dynamics CRM space. 
  • You will also have excellent client management skills, experience leading large complex technology projects and a self-starter and able to work independently with minimal supervision. 

Why Deloitte Digital?
At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.
Next Steps
Sound like the sort of role for you? Apply now.
If you’ve got any questions or wish to have a confidential conversation about this role, contact Ellie from the Deloitte Digital Talent team. We’d love to hear from you! 


By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients and candidates with a consistent & exceptional Deloitte experience globally.
Deloitte Touche Tohmatsu is the DTTL member firm in Australia ("Deloitte Australia"). "Deloitte" is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, tax and related services to select clients.


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