Requisition ID: 272213
Work Area: Customer Service and Support
Location: St. Leon-Rot
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
YOUR FUTURE ROLE
In the role of a Senior/Expert Service Architect (f/m/d), you will primarily work with our customers in the planning phase of their journey to implement the intelligent enterprise focusing on defining the technical architecture of their future cloud and on-premise system landscapes and SAP solutions. In your role you will guide our customers in defining an individual strategy and approach connected to all technology related topics as part of their transition project. One of the core aspects is the definition of a technical architecture for SAP solutions running on SAP HANA considering the calculated sizing, the expected future growth and the desired implementation strategy (e.g. IaaS or on-premise).
As a Senior/Expert Service Architect (f/m/d) in the Center of Expertise EMEA, you should bring in hands-on and self-motivated working style. You are passionate for the success of our customers and being a team player working with colleagues from various COE teams and across locations will be essential.
ABOUT THE TEAM
SAP Customer Success drives software adoption, ensuring customers implement and run what they buy whilst safeguarding maintenance and subscription. Using our unparalleled expertise, we guide our customers throughout the entire lifecycle to make the benefits of digital transformation a reality, end to end.
The strength of our Centers of Expertise (CoE), as part of SAP Customer Success, is to analyze customer solutions with 360° view on relevant components including application, database and technology, as well as engaging a strong back office support for every customer engagement, providing Expertise on Demand, instant resolution of top pain points and fast access to best practices / information plus instant quality assurance of recommendations and the improvement plan.
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).
Successful candidates might be required to undergo a background verification with an external vendor.