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Senior Java Developer/ Senior Technical Solutions Engineer

Pegasystems, Inc.
Bangalore, KA
8 days ago: Pegasystems, Inc.

Job Description

Senior Java Developer/ Senior Technical Solutions Engineer
Category:
Customer Support
Location:
IN - Bangalore
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+ The Position:The Senior Technical Solutions Engineer (Sr.TSE) is the person, the experts go for help. Sr.TSEs work directly with Pegasystems’ staff, partners, and customers as they develop, test, deploy, and manage BPM (Business Process Management) and BRE (Business Rules Engine) applications through the entire product lifecycle. Sr. TSEs contribute their technical expertise and Pegasystems product knowledge in resolving complex technology challenges to help customers in meeting their business needs. In this role, you will:
+ Exhibit strong technical acumen and desire to be ‘hands on’ in the product support process
+ Become technically proficient with PRPC tools
+ Meet aggressive deadlines and handle the pressure associated with it
+ Accountability:
+ Taking responsibility for the assigned work and produces results as promised
+ Focuses on results and the measurement of desired outcomes

+ Customer Service Orientation:
+ Balance the requests of customers and readily adjust priorities to respond to pressing and changing business demands
+ Ensure complaints, requests, and problems are addressed effectively and within appropriate time frame

+ Decision Making & Problem Solving:
+ Possess an analytical, problem-solving orientation; logically identify and analyze problems
+ Organize information and relate and compare data from different sources; understand and identify problems and opportunities

+ Behavioral and Relationship Skills:
+ Adjust quickly to new responsibilities and tasks
+ Communicate clearly and effectively in writing
+ Develop and sustain effective cooperative working relationships with peers, managers, and other internal or external people critical to successful performance

+ Creativity and Innovation:
+ Develop new insights into situations and apply creative and innovative solutions

+ Continuous Learning and Improvement:
+ Assimilate and apply new job-related information that has varying degrees of complexity
+ Recognize own strengths and weaknesses and consistently pursue skills-development, especially in technical area
Pega Offers:
+ A rapidly growing yet well-established business
+ The world’s most innovative organizations as reference-able clients
+ Analyst acclaimed technology leadership in a massive emerging market
+ Opportunity to work on some of the latest technologies
The Person:Candidates must have a strong technical and computer science background and come prepared and ready to learn and explore Pegasystems technology. Candidates are expected to think independently, but also must value teamwork as they design, develop, troubleshoot the customer issues.Qualifications include:
+ Bachelors or Masters Degree in Computer Science and Engineering or equivalent
+ 4+ years of experience in a technical role involving Java, J2EE expertise and databases programming experience.
+ 2+ years of experience as a Java, J2EE software developer
+ 2+ years of experience as a J2EE servers administrator and J2EE server software products support with exposure to database concepts and administration
+ Demonstrated ability to successfully interact in technical discussions.
+ Academic success in a technical field.
+ Experience in a Customer Support role for a software product is desirable.
+ Advanced competency is desirable in the majority of these areas. Expertise in at least three areas is desirable.
+ PegaRULES Process Commander development, including System Architect certification
+ Databases and SQL (specifically Oracle, DB2, UDB)
+ Operating Systems (specifically Windows, Linux, AIX, Solaris)
+ Interfaces and communications (specifically SOAP, MQ, JMS)
+ Intermediate (i.e. level 2) technical understanding of multiple Pegasystems frameworks (e.g. CPM, Smart Apps, etc.)
??About Pegasystems Inc.Pegasystems develops strategic applications for sales, marketing, service and operations. Pega's applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega's Global 500 customers include the world's largest and most sophisticated enterprises. Pega's applications, available on-premises or in the cloud, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients' strategic business needs. Pega's clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use and global scale.We are Pegasystems – dedicated to streamlining business and enhancing customer engagement. Our Global 3000 customers rely on our dynamic, strategic applications to drive excellence in their sales, marketing, service, and operations. We seamlessly connect our customers with their customers across channels, in real-time. Our Adaptive, cloud-architected applications – built on our unified Pega® Platform empower people with comprehensive visual tools to extend and change applications to meet strategic business needs. The market leader in business process management solutions and a leading provider of CRM solutions. For more information visit us at.
As anand Affirmative Action employer, Pegasystems Inc. will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
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Senior Java Developer/ Senior Technical Solutions EngineerCategory: Customer SupportLocation: IN - Bangalore+ + + + The Position:The Senior Technical Solutions Engineer (Sr.TSE) is the person, the experts go for help. Sr.TSEs work directly with Pegasystems’ staff, partners, and customers as they develop, test, deploy, and manage BPM (Business Process Management) and BRE (Business Rules Engine) applications through the entire product lifecycle. Sr. TSEs contribute their technical expertise and Pegasystems product knowledge in resolving complex technology challenges to help customers in meeting their business needs. In this role, you will:+ Exhibit strong technical acumen and desire to be ‘hands on’ in the...