Senior Key Account Manager - Retail (w/m/d)

As a Retailer expert within our Partner Programme (Merchant Operations), you are passionate about Retailers and fashion, fully understanding the current market trends and the specific needs and challenges facing Retailers today. You are visionary, creating the Retailer strategy and in turn translating this into tangible plans and processes that can unlock growth for Retailers trading on Partner Program. You are the point of contact in Zalando for consolidating and leveraging Retailer knowledge. You have people management experience and love training and acting as a role model for the team.

WHERE YOUR EXPERTISE IS NEEDED

• You have the ability to transfer your deep knowledge of the industry and platform trends (in the retail/market place sector) into concrete Zalando initiatives.
• As a leader you will support your team, coaching and developing the team members by identifying their strengths, development areas and training needs.
• Your primary goal is to expand the retailer business, building strong strategic relationships with them. You champion their cause within Zalando and are the expert on all aspects concerning Retailers.
• You will partner up with technology teams to drive automation and scalability across the organization. You will work cross-functionally to identify, prioritize and implement strategies to help drive our Retailer business and to maximize revenue potential.

WHAT WE ARE LOOKING FOR

• Experienced in a Retailer/Marketplace environment and/or a consultant/business development background with a minimum of 7 to 10 years work experience.
• Self-starter who will take ownership of projects and business problems to a successful result. You are not phased by ambiguity and are able to cut through, identifying opportunities and in turn developing structured and defined roadmaps.
• A salesperson, analytically outstanding, you love working with figures yet taking a pragmatic approach to complex requirements and issues.
• Excellent communication skills (in English, German is a plus), you can manage stakeholders effectively, taking over presentations and negotiations.

PERKS AT WORK

• A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
• Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
• Mentoring and personal development opportunities and an international team of experts
• Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

ABOUT ZALANDO

Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.

The Partner Program allows brands and retailers to connect to the Zalando customers in 17 markets by integrating their stock directly into the Zalando Fashion Store. The resulting broader assortment and higher product availability extends and excites Zalando’s customer base, while brands retain control over the assortment, prices and brand representation – truly putting them in the driver’s seat. At the heart of the Zalando Platform Strategy, the Partner Program is a key enabler towards being the starting point for fashion.

Read more about our Partner Program here.

Please note that all applications must be completed using the online form - we do not accept applications via email.