Setting up, designing, managing and acquiring complex CRM transformation programmes for clients in the Financial Services Industry. At Deloitte
As (Senior) Manager Salesforce, part of Deloitte Digital - Customer & Marketing, you will lead the design and realization phases of Salesforce solutions for our clients in the financial services industry from day one.
As an expert with broad knowledge of the CRM domain you are familiar with sales and service business processes and preferably supported by Salesforce. You will lead large project teams while actively supporting junior team members in complex business transformations. In addition, you will advise clients on recent trends and on efficient project, program and delivery management.
Within the Financial Services Industry, you will aim to take your knowledge and skills to the next level. You will go through all phases, from acquisition to delivery, in a structured and successful manner, supported by Deloitte's standard methodologies. In addition, together with colleagues, you will (further) build the commercial network in this industry.
At Deloitte, the largest organization in the field of Audit and Assurance, Consulting, Financial Advisory, Risk Advisory, Tax and Legal. In the Netherlands, we rely on more than 5,500 staff in 15 offices. Globally, Deloitte has around 250,000 staff and offices in more than 150 countries.
Elevating human experience. That’s what we’re all about here. It’s everything we do for our people and every outcome we deliver for our clients. Our people bring unique strengths that span every area from creative, design, advertising and branding, to strategy, platforms and solutions. Working together, we offer fully-integrated, game-changing solutions for clients ranging from CEOs to Chief Digital Officers. Whichever one of our diverse, globally-recognized subbrands or capabilities you join, you’ll be part of a collaborative and fast-growing Portfolio.
Of course, Digital Customer also has a major impact: see an example here
You have a background in digital transformations within the financial services industry. You have a commercial slant with which you recognize opportunities in the market and are able to convert them into concrete leads. You have the organizational ability and empathy to connect people and organizations. With your ability to innovate, you and your team deliver the best services to customers, even in the event of setbacks. Furthermore, for this position of (Senior) Manager Salesforce, you have :
We look forward to receiving your application for this position. At Deloitte, we welcome everyone who can bring quality and ambition. We'd like to know who you are.